Seth Blakely
Kansas City
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
22
22
years of professional experience
Work History
Assistant Store Manager
Aldi
02.2024 - Current
- Supervised and supported a team of employees, ensuring productivity, performance, and adherence to company standards.
- Assisted in the development and execution of daily operational tasks, including scheduling, inventory management, and customer service.
- Monitored team performance, provided training, coaching, and constructive feedback to enhance skills and achieve organizational goals.
- Collaborated with upper management to implement new processes, policies, and procedures aimed at improving efficiency and customer satisfaction.
- Handled customer inquiries, concerns, and complaints in a professional and effective manner, ensuring high levels of customer satisfaction and retention.
- Assisted with budget management, including tracking expenses, and controlling costs to maximize profitability.
- Conducted regular staff meetings to review goals, address issues, and foster a positive team environment.
- Ensured compliance with health, safety, and labor regulations to maintain a safe and productive workplace.
Staffing Manager
Amazon WFS FOE1
11.2021 - 09.2023
- Performed sourcing, interviewing, negotiations and hiring.
- Leading, coordinating and administering my team to make sure we are delivering efficient and quality driven candidates
- Forecasting labor demand plans and creating staffing strategies to ensure team resources are meeting business demands
- Making strategic decisions to develop community engagement plans, executing orders for multiple sites across the node
- Developed relationships with both internal and external stakeholders to build and maintain long term partnerships
- Created plans of action based upon the real time data and managed the plan through completion.
- Evolving and implementing new acquisitions and strategies.
- Some of my specialties include analyzing and tracking daily, weekly and monthly reports that are consistently changing
Coach
Walmart
10.2020 - 11.2021
- Utilized positive communication to encourage team and promote integrity and respect.
- Lead and developed teams effectively by teaching and training
- Toured stores and provided feedback (Tour-to-Teach);
- Communicated and collaborated with all levels of associates.
- Introduced and lead company change efforts;
- Provided clear expectations and guidance when implementing business solutions.
- Drove the financial performance and sales by reviewing and evaluating P&L (Profit & Loss) statements.
- Managed and assisted in budgeting, forecasting and controlling expenses.
- Developed and implemented action plans to mitigate shrink and ensure sales and profit goals are achieved.
- Utilized positive communication to encourage team and promote integrity and respect.
CO-Manager
Walmart
05.2016 - 10.2020
- Oversaw job-related activities and assignments while developing and maintaining key relationships to continuing growth in the company.
- Provided plans to ensure we are meeting customers and business needs.
- Provides supervision and development opportunities for my salaried assistant Managers by
- Hiring, Training, Mentoring
- Reviewing profit and loss statements
- Managed the budget and inventory flows
- Took part in forecasting and controlling expenses.
- Managed a team of 11 assistant managers.
Assistant Manager
Walmart
01.2011 - 05.2016
- Ensured sales and profit goals are met and put plans in place to correct any deficiencies.
- Ensured there was accurate merchandise presented with accurate pricing.
- Maintained inventory and organized the proper displays to meet the needs of customers
- I helped give direction and guidance to hourly associates to provide exemplary customer service
- Analyzed and understood reports to maintain quality assurance standards and overseeing safety and operational reviews.
Sales Associate
Walmart
09.2003 - 01.2011
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Master's Degree - Business Administration
Park University
05.2011
Bachelor's Degree - Business Administration/Management
Park University
05.2009
Associates in Arts - Business Management
Maple Woods Community College
High School Diploma -
Lawson High School
05.2004
Skills
- Adaptability
- Communication
- Critical Thinking
- Customer Service
- Interpersonal Communication
- Management
- Leadership
- Public Speaking
- Problem-solving
- Product Knowledge
- Lead Qualification
- Lead Prospecting
- Customer Needs Analysis
- Referral Marketing
- Contract Negotiation
- Increasing Customer Lifetime Value (CLV)
- Reducing Customer Acquisition Cost (CAC)
- CRM Software (Salesforce, Hubspot, Zoho, Freshsales)
- POS Skills
- Agile
- Managing Cross-Functional Teams
- Scrum
- Performance Tracking
- Financial Modeling
- Ideation Leadership
- Forecasting
- Profit and Loss
- Scope Management
- Project Lifecycle Management
References
Available upon request
Timeline
Assistant Store Manager
Aldi
02.2024 - Current
Staffing Manager
Amazon WFS FOE1
11.2021 - 09.2023
Coach
Walmart
10.2020 - 11.2021
CO-Manager
Walmart
05.2016 - 10.2020
Assistant Manager
Walmart
01.2011 - 05.2016
Sales Associate
Walmart
09.2003 - 01.2011
Bachelor's Degree - Business Administration/Management
Park University
Associates in Arts - Business Management
Maple Woods Community College
High School Diploma -
Lawson High School
Master's Degree - Business Administration
Park University
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