Selmir Sulejmanovic

Center store departments managed:

Loughborough, Brentwood, South City, Arsenal, Downtown

• Managed customer experiences with a close eye on customer and team member interactions, touchpoints, and methods of engagement
• Delivered products of consistent quality to customers by working directly with vendors on delivery and production issues
• Maintained optimal employee coverage for business needs with well-prepared team schedules
• Served customers by going above-and-beyond to offer exceptional support for all needs
• Protected company and customer data by consistently following company policies
• Managed of one the top center store in the company - Arsenal
• Acting co manager in 301

• Assisted customers in locating items or answering questions about products in friendly manner whenever possible.
• Prepared team schedules with focus on maintaining optimal employee coverage for business needs when center store manager is not available
• Maintained organized merchandise displays with regular cleaning and recovery.
• Trained new staff on merchandising techniques and standards.

• Built and maintained customer relationships.
• Stocking, conditioning
• Crosstrained in maintenance, front end and produce