Experienced with creating inclusive and dynamic lesson plans that engage students. Utilizes effective classroom management techniques to maintain positive learning environment. Track record of developing strong relationships with students and colleagues to enhance educational outcomes.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Early Headstart Lead Teacher /Grant Headstart
OACAC Headstart
08.2024 - Current
Observe, take notes, and assess children's development quarterly, plan curriculum based on child development knowledge, and design the learning environment.
I lead and train a team of two teacher assistants, we work together as a team for the success of the classroom.
Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
Planned and implemented different daily activities to enhance overall development and growth of every student.
Conferred with parents about student progress to boost family involvement and enhance student support. I meet with parents during home visits, we collaborate together for the success of their children. I do communicate with parents through teaching strategies parent portal, daily sheets, face to face during drop off and pick up.
Attend lead teachers meetings, set goals, and talk about what has been going well and what do we need to be working on.
I have a staff meeting weekly with Teacher assistants.
Headstart Teacher Assistant/Grant Headstart
OACAC
12.2019 - 08.2024
Worked with students individually and in small groups, reinforcing skills
Supported the lead teacher in delivering instruction
Developed positive relationships with students through individual interactions and recognition of accomplishments
Assisted teachers in developing effective lesson plans and instructional materials to meet the needs of all students
Monitored student progress, providing feedback and support as needed
Provided individualized support to students who required additional help with understanding concepts or completing assignments
Supervised students during lunch periods, recesses, assemblies, and other special events
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Bilingual Arabic Interpreter
LAMP Interpreters
02.2020 - 03.2022
Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with Limited English Proficiency speakers
Knowledge of industry-specific terminology, referencing glossaries and training materials, including scripts provided by our clients
Excellent listening, retention and note-taking skills to maintain a high level of accuracy
Ability to concentrate and to stay detached from the conversation, remaining neutral and objective at all times and following client's instructions closely
Facilitate many kinds of conversations - emergencies, medical procedures, legal situations
Demonstrate full compliance with LAMP standards and policies, and the Code of Ethics
Online Instructor
American University, Baghdad
03.2021 - 05.2021
Preparing and delivering lessons to improve students' reading, writing, and conversing skills
Developing educational content such as notes and quizzes
Assigning activities to facilitate students' consolidation of learning material
Tailoring your teaching style in accordance with students' needs
Managing interpersonal dynamics to ensure that the class is conducive to learning
Tracking and reporting on students' progress
Remaining up-to-date with our learning software
Ensuring that your equipment is in good working condition at all times
Facilitated peer-to-peer interactions through group projects and discussion forums, fostering a sense of community among online learners.
Teach important reading, writing, and English language skills
Help students master grade-level learning objectives
Prepare differentiated lesson plans that accommodate all learners
Foster motivation, resilience, and intellectual curiosity in students
Cultivate an appreciation for literature and language arts.
Pre-k Lead Teacher
The Goddard School
02.2018 - 08.2019
Implementing lesson plans and maintaining daily classroom schedules
Supporting each child's social, emotional and intellectual growth and development
Ensuring the wellbeing and safety of children at all times
Using a variety of instructional and assessment strategies, as directed by the Teacher, to meet individual student needs
Assisting students with assignments or difficult concepts
Maintaining communication with parents, staff and faculty regarding the progress of students
Customer Service Representative-Member Security Advisor/Debit
LAMP Interpreters
05.2017 - 02.2018
Maintain professional standards by attending continuing education trainings to maintain the highest standards for delivery of service
Handle conference calls when on-site interpreting is not necessary
Customer Service Representative
Al-Warkaa Bank
01.2009 - 03.2012
Communicated with customers in person and by phone to promote issue resolution and good customer service
Facilitated communication between customers, suppliers, and internal teams
Delegated tasks to employees to effectively complete projects
Resolved customer complaints quickly and effectively
Provided exceptional customer service to ensure satisfaction and loyalty
Utilized problem solving skills to address challenges that arose during daily operations
Collaborated with team members across departments to achieve common goals
Addressed and resolved client or customer inquiries to foster superior standards of service
Collaborated with other managers to achieve service delivery goals
Ensured compliance with company policies and procedures as well as industry standards
Bank Teller
Al-Warkaa Bank
04.2009 - 12.2009
Delivering personalized services over the phone to customers on various banking accounts, products as well as service inquiries in an efficient and effective manner
The ability to understand the needs of the customer and also provide adequate attention and appropriate solution
Identifying cross selling opportunities during a customer interaction
Soliciting customer feedback and also identifying the problem trends for the improvement actions
Consistently delivering quality services to the customer for achieving full customer satisfaction
Assisting the customers with the inquiries, escalating and redirecting problems whenever appropriate
Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services
Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports
Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative
Completes special requests by closing accounts; taking orders for checks; opening and closing christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safedeposit box procedures
ESL High School Teacher
Altahreer High School
04.1999 - 09.2004
Established a positive classroom environment by setting clear expectations and fostering open communication between students and teachers.
Participated in ongoing professional development opportunities to stay current on educational trends and enhance teaching abilities further.
Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program.
Taught mathematical skills and principles to high school students using real-world, application-based examples to maximize learning opportunities.
Elementary School English Teacher
Sa'ad Bin Ma'ath Elemenrty School
02.2002 - 03.2004
Implemented differentiated instruction strategies to accommodate diverse learning styles and abilities within the classroom.
Participated in ongoing professional development workshops to stay current with industry best practices and emerging educational trends.
Promoted critical thinking skills by challenging students to analyze texts from multiple perspectives during class discussions.
Utilized various assessment tools to regularly monitor student progress and adjust instructional approaches accordingly.
Education
Associate Degree in Child Development - Child Development
Council For Professional Recognition/ CDA
Missouri
05-2024
Master of Arts - English/ TESOL
Missouri State University
Springfield, MO
05-2016
Bachelor of Arts - English Education
Diyala University
Baghdad
08-2005
Skills
Childcare needs
Lesson planning
Activity planning
Conflict resolution
Classroom management
Child development
Behavior modeling
Parent-teacher communication
Training and mentoring
Curricula development
Student records management
Instructional methods
Assessment strategies
Certification
TESOL Certification
CDA
Timeline
Early Headstart Lead Teacher /Grant Headstart
OACAC Headstart
08.2024 - Current
Online Instructor
American University, Baghdad
03.2021 - 05.2021
Bilingual Arabic Interpreter
LAMP Interpreters
02.2020 - 03.2022
Headstart Teacher Assistant/Grant Headstart
OACAC
12.2019 - 08.2024
Pre-k Lead Teacher
The Goddard School
02.2018 - 08.2019
Customer Service Representative-Member Security Advisor/Debit
LAMP Interpreters
05.2017 - 02.2018
Bank Teller
Al-Warkaa Bank
04.2009 - 12.2009
Customer Service Representative
Al-Warkaa Bank
01.2009 - 03.2012
Elementary School English Teacher
Sa'ad Bin Ma'ath Elemenrty School
02.2002 - 03.2004
ESL High School Teacher
Altahreer High School
04.1999 - 09.2004
Associate Degree in Child Development - Child Development