Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
12
12
years of professional experience
Work History
Cashier Team Lead
QuikTrip
Florissant
05.2023 - Current
Managed cash register operations, ensuring accurate transactions and balanced drawers.
Supervised cashier team to ensure efficient customer service at busy convenience store.
Trained new cashiers in company policies and customer interaction techniques.
Assisted customers with inquiries, providing friendly and helpful service at all times.
Monitored inventory levels, facilitating timely restocking of merchandise on the sales floor.
Maintained a clean work environment by sweeping floors and wiping down counters regularly.
Mail Courier
USPS
Saint Louis
10.2018 - 05.2023
Delivered priority mail and packages to residential and commercial addresses.
Assisted supervisor with daily duties such as preparing detailed report entries and handling/returning important business calls.
Sorted and organized mail for efficient delivery routes.
Operated postal vehicles safely to transport mail daily.
Communicated with customers regarding mail services and inquiries.
Maintained accurate records of deliveries and pickups throughout the day.
Adhered to safety protocols while navigating various weather conditions.
Prepared reports detailing daily service performance metrics.
House keeping
Drury Inn and Suites
Saint Louis
08.2016 - 10.2018
Performed daily housekeeping duties, changing bed linens, cleaning bathrooms, and stocking supplies.
Coordinated with housekeeping staff to ensure timely servicing of guest rooms.
Provided assistance to other housekeeping staff members during peak periods.
Cashier
Save A Lot
Saint Louis
06.2013 - 02.2017
Assisted customers with product inquiries and store navigation.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Stocked shelves with merchandise when needed.
Helped customers find specific products, answered questions, and offered product advice.
Delivered high level of customer service to patrons using active listening and engagement skills.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Cashier
Walmart
Saint Louis
10.2014 - 06.2016
Processed customer transactions using point-of-sale systems efficiently.
Maintained a clean and organized checkout area for optimal flow.
Handled cash, credit, and gift card transactions accurately.
Resolved customer complaints promptly to enhance satisfaction.
Stocked shelves and organized merchandise during downtime effectively.
Performed other duties as assigned by management.
Helped customers find specific products, answered questions, and offered product advice.