Sean Mc Millan
Lockwood
Summary
Key Holder at DolGen Corp with a proven track record in enhancing customer service and optimizing store operations. Skilled in cash handling accuracy and employee scheduling, I effectively trained staff and resolved escalated issues, fostering a positive shopping experience and driving sales through innovative promotional strategies.
Overview
2
2
years of professional experience
Work History
Key Holder Supervisor
DolGen Corp
02.2023 - Current
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
- Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
- Received and counted money.
Education
Bachelor - Accounting And Finance
Southwest Baptist University
Bolivar, MOHigh School Diploma -
Lockwood
Lockwood, MO05.2024
Skills
- Promotional strategies
- Store operations
- Employee scheduling
- Training and mentoring
- Customer service
- Cash handling
- Cash handling accuracy
Timeline
Key Holder Supervisor
DolGen Corp
02.2023 - Current
Bachelor - Accounting And Finance
Southwest Baptist University
High School Diploma -
Lockwood
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