Sean Goss
Kansas City
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
9
9
years of professional experience
Work History
Strategic Account Manager
AFI an Upfitting Company
05.2023 - Current
- The primary point of contact for all account-related matters, building trust with key decision-makers.
- Present regular updates on account performance to senior leadership, highlighting successes and areas requiring attention.
- Management of key client accounts while ensuring high levels of client satisfaction and retention.
- Handling client queries and finding innovative solutions for complex problems.
Director Of Operations and Human Resources
Isotech, Inc.
01.2021 - 05.2023
- Defined, implemented, and revised operational policies and guidelines for the organization.
- Worked to create job descriptions, hired competent personnel, and oversee employee training programs.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Planned, monitored, and analyzed key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks.
- Mentored and coached team members to foster a productive and engaging work environment.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
Human Resources Specialist
Isotech, Inc.
02.2020 - 05.2023
- Manage the staffing process, including recruiting, interviewing, hiring, and onboarding.
- Experience assisting with Hiring Events and Career Fairs as well as quarterly presentations to local High Schools and Vocational/Tech Schools.
- Helped craft HR policies and keep the Employee Handbook up to date.
- Develop training materials and performance management programs.
- Aided in employee conflict resolution.
- Managed benefits, compensation, and HRIS system.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
Purchasing & Inventory Manager
Isotech, Inc.
03.2019 - 05.2023
- Prepared and presented market conditions and merchandise cost reports.
- Drafted quotes for customer projects, allocated resources, and monitored progress.
- Maintained and/or implemented purchasing and recordkeeping systems.
- Worked with inventory control specialist to make sure inventory was tracked properly.
- Evaluated potential suppliers based on quality standards, lead times, pricing structures, and capacity capabilities to select best-fit partners for company needs.
- Developed comprehensive forecasting models to accurately predict future inventory needs, enabling more informed purchasing decisions and optimized resource allocation.
- Championed a culture of continuous learning within the purchasing department by providing ongoing skill development opportunities and keeping abreast of industry trends and best practices.
Marketing and Sales Manager
Isotech, Inc.
02.2016 - 03.2019
- Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
- Coordinated with the sales team to align marketing and sales strategies, driving revenue growth.
- Aided in contract creation and negotiations with potential tower hosts
- Data collection led to an average improvement of 25% of inquiries for all sales.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Education
AA Human Resource Administration (currently enrolled) - Human Resources Management
Ashworth College
Kansas City, MO05.2026
aPHR Certification - Human Resources Management
HRCI
Kansas City, MO07.2021
GED - General Studies
Arkansas Department of Education
Mammoth Spring, AR06.1999
Skills
- Pipeline Management
- HR policies and procedures
- Customer Relations
- Training and mentoring
- Training development
- Recruiting
- Presentation Preparation
- Payroll Administration
- Employee Onboarding
- Benefits Administration
- Performance Management
- Project Management
- Staff Management
- Wages and salary
- Onboarding and Orientation
Timeline
Strategic Account Manager
AFI an Upfitting Company
05.2023 - Current
Director Of Operations and Human Resources
Isotech, Inc.
01.2021 - 05.2023
Human Resources Specialist
Isotech, Inc.
02.2020 - 05.2023
Purchasing & Inventory Manager
Isotech, Inc.
03.2019 - 05.2023
Marketing and Sales Manager
Isotech, Inc.
02.2016 - 03.2019
AA Human Resource Administration (currently enrolled) - Human Resources Management
Ashworth College
aPHR Certification - Human Resources Management
HRCI
GED - General Studies
Arkansas Department of Education
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