Scotty Hodges
Independence,MO
Summary
Seeking a position to utilize my skills and expertise as well as provide me an opportunity for challenge and advancement.
Overview
7
7
years of professional experience
Work History
Order Fulfillment Processor
Builders FirstSource
Panama City Beach, FL
05.2023 - 08.2023
- Processed orders for Developer and Builders.
- Worked with customers to understand their needs and requirements of building materials.
- Conversed with customers to acquire the products required.
- Communication between the Receiving and Shipping Departments.
- Created and processed invoices.
- Processing of customer payments.
Customer Order Specialist
The Home Depot
Panama City, FL
01.2022 - 05.2023
- Processes customer online orders in a timely manner.
- Disbursing orders to designated departments as needed.
- Corresponded with customers to ensure they received the appropriate materials.
- Created customer invoices.
- Processed Payments.
Cab Technician
Guitar Center Distribution Center
Kansas City, MO
07.2019 - 09.2021
- Verified the frequency levels of guitar and speaker cabinets.
- Analyzed the deficiencies and note any issues in the computer software.
- Assigned to the individual department based on the results.
- Software Updates.
Seafood Manager
Cosentino Price Chopper
Lee’s Summit, MO
10.2016 - 07.2019
- Able to effectively set and implement operational strategies.
- Create schedules that manage labor costs.
- Manage, track and order inventory.
- Provide training and supervision of team members.
- Effectively communicate goals with associates.
- Implement goals and customer service standards.
- Promote new and weekly specials through displays.
- Demonstrate strong verbal skills.
Education
GED -
Jacksonville High School
05-1986
Lifeguard Certification -
University of Florida
02-2000
Skills
- Production and Processing
- Customer Service
- Complex Problem-Solving
- Decision Making
- Negotiation
- Sales and Marketing
- Scheduling
- Personnel Training
Timeline
Order Fulfillment Processor
Builders FirstSource
05.2023 - 08.2023
Customer Order Specialist
The Home Depot
01.2022 - 05.2023
Cab Technician
Guitar Center Distribution Center
07.2019 - 09.2021
Seafood Manager
Cosentino Price Chopper
10.2016 - 07.2019
GED -
Jacksonville High School
Lifeguard Certification -
University of Florida