Scott Williams
De Soto
Summary
Innovative Sales District Leader recognized for designing impactful training programs and implementing effective sales strategies. Committed to fostering strong customer relationships and enhancing operational efficiency while driving team success.
Overview
22
22
years of professional experience
Work History
Sales District Leader
American Family Insurance
De Soto
09.2022 - Current
- Designed training programs to deepen agent product knowledge and service skills.
- Led teams in implementing effective sales strategies across multiple districts.
- Monitored performance metrics for alignment with company goals and objectives.
- Conducted coaching sessions to enhance agent performance and operational efficiency.
- Facilitated communication between agents and corporate support teams for seamless operations.
- Organized district-wide events to boost community engagement and brand recognition.
- Provided leadership support during organizational changes or transitions.
- Hired many successful agents.
Insurance Agent
American Family Insurance
De Soto
01.2004 - 09.2022
- Educated clients on insurance options and policy details.
- Developed personalized insurance plans to meet client needs.
- Assisted clients in filing claims and navigating the process.
- Conducted regular follow-ups to ensure customer satisfaction and retention.
- Organized community outreach programs to promote insurance awareness.
- Provided customers with information regarding plan features, pricing, and availability.
- Assessed customer risk levels and recommended appropriate coverage options.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
Education
Associate of Arts -
Jefferson College
Hillsboro, MO05-2014
Skills
- Sales strategy development
- Coaching and mentoring
- Team leadership
- Customer relationship management
- Team coaching
- Agent recruitment
- Effective communication
- Time management
- Conflict resolution
- Problem solving
Timeline
Sales District Leader
American Family Insurance
09.2022 - Current
Insurance Agent
American Family Insurance
01.2004 - 09.2022
Associate of Arts -
Jefferson College
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