Scott Gilmet
Joplin
Summary
Proven track record in enhancing customer satisfaction and sales outcomes, notably at Southern Glazers Wines And Spirits. Expert in inventory management and problem-solving, ensuring operational excellence. Achieved significant improvements in customer engagement through effective sales techniques and reliable service. Demonstrates exceptional time management and decision-making skills under pressure.
Highly efficient merchandiser well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
17
17
years of professional experience
Work History
Wine Room Associate
Macadoodles
08.2024 - Current
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Liquor Merchandiser
Southern Glazers Wines And Spirits
07.2021 - Current
- Arranged consistent shelves, bins, and racks at a dozen different locations by following established planograms.
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Collaborated with store managers to determine best placement for merchandise displays.
Assistant Store Manager
Walgreens
01.2013 - 06.2021
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Ground Support Equipment Technician
United States Marine Corps
02.2008 - 01.2013
- Yankee White Top Secret Clearance
- Maintained documentation of equipment maintenance tasks, new installations, and repair procedures.
Education
High School Diploma -
Orland High School
Orland, CASkills
- Problem-solving
- Time management
- Reliable and punctual
- Sales techniques
- Inventory management
- Decision-making
- Cool Under Pressure
- Customer interaction
Timeline
Wine Room Associate
Macadoodles
08.2024 - Current
Liquor Merchandiser
Southern Glazers Wines And Spirits
07.2021 - Current
Assistant Store Manager
Walgreens
01.2013 - 06.2021
Ground Support Equipment Technician
United States Marine Corps
02.2008 - 01.2013
High School Diploma -
Orland High School
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