Scott Collins
Saint Charles,MO
Summary
Sales & Business Development: Keen expertise in implementing strategic business development solutions, securing new customers, analyzing market and competitive trends, negotiating and closing profitable deals, and nurturing beneficial relationships. Adept at overseeing proposal development and negotiations to realize outstanding sales performance and business growth. Customer Service & Support: Expert in managing customer relationships and clearly understanding their objectives to facilitate exceptional levels of service while extending strategic sales efforts to win new business. Proficient in swiftly identifying and resolving potential customer-facing problems and discrepancies, leading to a significant boost in customer satisfaction and loyalty. Office Management: Skilled in performing a variety of administrative operations, including staff recruitment and onboarding, document processing, database management, and scheduling. Excel at balancing multiple tasks within deadline-driven environments while providing top-level organization and communication skills and improving operational systems. Team Building & Leadership: Proven ability to propel projects and teams to peak results. Skilled in setting clear team goals, delegating tasks, monitoring team performance, motivating individuals, and providing coaching to optimize work productivity. Capacity to work well under pressure, quickly learn job functions, and effectively handle a variety of tasks while remaining detail-oriented.
Overview
2025
2025
years of professional experience
Work History
Sales / Sales Manager / Business Manager
Bill Thomas Camper Sales
- Building a trusting relationship with people, demonstrating the quality of product, planting seeds on finance, service contracts and ceramic coating
- Sales manager for Airstream division
- Airstream specialist on sales
- Business manager during busy seasons
Business Manager
Travers St. Louis RV
01.2014 - Current
- Provided strategic leadership and training to Sales Managers and Sales Representatives to achieve top-performance levels and drive continuous professional development
- Serve as a subject matter expert for evaluating applications against the established criteria, determining risk assessments, determining client’s financials positions, and negotiating all contracts
- Articulate the benefits of dealer financing in lieu of cash payments and advise customers on the importance of service contracts to provide beer product experiences and gap insurance benefits
- Oversee all aspects of official correspondence, scheduling, record management, and client communication
- Successfully generated average revenue of $3,250 per vehicle
- Streamlined office operations and increased overall efficiency by automating office procedures, eliminating redundancies, and leading process improvement initiatives
- Generated new business and augmented revenue growth by establishing profitable partnerships within business community and representing the organization at key industry events
- Consistently achieved high customer satisfaction ratings by promptly resolving conflicts, building ensuring customer relationships, and acting as a trusted advisor
- Ensured cross-departmental collaboration and built productive relationships through maintaining effective communication
- Delivered best-in-class customer experiences and enhanced loyalty by providing excellent customer service and support
- Improved profitability by securing contracts at favorable term and strategically negotiating rates with banking institutions
Finance Manager
Apache Village RV
01.2009 - 01.2014
- Achieved year-over-year sales revenue and profitability targets by implementing aggressive sales strategies, leading new business development initiatives, and leveraging competitive industry knowledge
- Hold concurrent responsibility for counseling customers on the importance of service contracts, training new hires, and reviewing credit applications to determine approval, rejection, or modification requirements
- Led contract development and negotiation process and liaised with financial institutions to complete financing
- Consistently earned recognition from senior management for demonstrating performance excellence and setting exemplary standards of commitment and dedication
Finance Manager
Howard RV Supercenter
01.2005 - 01.2009
- Additional experience as Rep Support Manager with First Financial Planners, Chesterfield, Missouri.
Education
Degree Title - Business Management – Accounting
Sanford Brown Business College
Saint Ann, MissouriSkills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
Qualifications Summary
Keen expertise in implementing strategic business development solutions, securing new customers, analyzing market and competitive trends, negotiating and closing profitable deals, and nurturing beneficial relationships. Adept at overseeing proposal development and negotiations to realize outstanding sales performance and business growth., Expert in managing customer relationships and clearly understanding their objectives to facilitate exceptional levels of service while extending strategic sales efforts to win new business. Proficient in swiftly identifying and resolving potential customer-facing problems and discrepancies, leading to a significant boost in customer satisfaction and loyalty., Skilled in performing a variety of administrative operations, including staff recruitment and onboarding, document processing, database management, and scheduling. Excel at balancing multiple tasks within deadline-driven environments while providing top-level organization and communication skills and improving operational systems., Proven ability to propel projects and teams to peak results. Skilled in setting clear team goals, delegating tasks, monitoring team performance, motivating individuals, and providing coaching to optimize work productivity. Capacity to work well under pressure, quickly learn job functions, and effectively handle a variety of tasks while remaining detail-oriented.
Professional Development
- Regional Director – St Louis Junior Chamber of Commerce (Jaycees)
- How to Handle all Types of People
- Time Management
- Seven Skills of Highly Effective People
- Sobel RV Training
Timeline
Business Manager
Travers St. Louis RV
01.2014 - Current
Finance Manager
Apache Village RV
01.2009 - 01.2014
Finance Manager
Howard RV Supercenter
01.2005 - 01.2009
Sales / Sales Manager / Business Manager
Bill Thomas Camper Sales
Degree Title - Business Management – Accounting
Sanford Brown Business College
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