Summary
Overview
Work History
Education
Skills
Timeline
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Scott Bowman

St Charles

Summary

Systematic professional well-versed in software development and testing protocols. Helps teams produce high-quality work by completing thorough quality assurance evaluations. Strong communicator and multitasker with organized, detail-oriented approach. Proficient in complex software deployments.

Overview

28
28
years of professional experience

Work History

Quality Assurance Engineer

Refinitiv
St Louis
09.2014 - 05.2025
  • Developed and executed detailed test plans for Linux server applications.
  • Delivered production support addressing application and server issues.
  • Leveraged JIRA and Confluence for effective tracking and documentation, enhancing sprint item completion.
  • Conducted SQL queries and searched JSON logs for comprehensive issue analysis.
  • Created source input files for golden data tests through thorough research of third-party inputs.
  • Documented processes and compiled a reliable golden data set for validation purposes.
  • Led project management efforts in developing a Java test tool for customer content validation.
  • Streamlined testing processes by coordinating various tasks efficiently.

Quality Assurance Manager

Thomson Reuters Corporation
St Louis
01.2010 - 12.2013
  • Directed quality assurance efforts for Bridge Information System, supporting software release for DEC Alpha systems despite minimal budget.
  • Managed a small QA team that supported end-to-end systems, all devices from content intake to consumer data endpoints for market data content.
  • Created a bash job automation to run reports, check log files, and output to the test repository.
  • Coordinated with development, release management, and customer issue resolution teams to manage consumer problems and software bugs.

Quality Assurance Engineer

Reuters - Thomson Reuters
St Louis
06.2005 - 12.2012
  • Created test plans, ran test cases, and generated reports for Windows, DEC Alpha, and UNIX applications.
  • Volunteered to support new systems and applications as they became available through group transfers.
  • Supported operations and escalated issues to development if necessary.

Operations Manager

Reuters - Thomson Reuters
St Louis
02.2000 - 06.2005
  • Managed the central systems operations group on the second shift, including all administrative and technical duties.
  • Ensured system uptime, responding to outages and hardware problems.
  • Performed system backups and software updates.

Customer Support Manager

Bridge Information Systems
St Louis
04.1997 - 02.2000
  • Supervised customer support and network level one support operations for the second shift at Bridge Information Systems.
  • Calls supported were for end-user application technical issues, some content issues, host server failures, and customer network problems.
  • Used HP OpenView to proactively track network and server issues, failures.
  • Performed server maintenance and software upgrades.
  • Ensured escalation of issues and follow up between shifts.

Education

Some College (No Degree) - General studies, math

Southern Illinois University, Edwardsville
Edwardsville, IL

Some College (No Degree) - Computer Science

Southwestern Illinois College
Belleville, IL

Skills

  • Test planning
  • Automated testing
  • SQL querying
  • Issue tracking
  • Data validation
  • Process documentation
  • Project management
  • Team leadership
  • Software debugging
  • Root cause analysis
  • Effective communication
  • Attention to detail
  • Problem solving
  • Agile methodology
  • Cross-functional team collaboration
  • Test script writing
  • Manual testing aptitude
  • Test plan development
  • User acceptance testing
  • Load testing
  • Test environment setup
  • Test case creation
  • System administration
  • Version control systems
  • Regression testing
  • Data analysis
  • Black box testing
  • Software development tools: JIRA, confluence
  • Version control systems: Git
  • Functional testing

Timeline

Quality Assurance Engineer

Refinitiv
09.2014 - 05.2025

Quality Assurance Manager

Thomson Reuters Corporation
01.2010 - 12.2013

Quality Assurance Engineer

Reuters - Thomson Reuters
06.2005 - 12.2012

Operations Manager

Reuters - Thomson Reuters
02.2000 - 06.2005

Customer Support Manager

Bridge Information Systems
04.1997 - 02.2000

Some College (No Degree) - General studies, math

Southern Illinois University, Edwardsville

Some College (No Degree) - Computer Science

Southwestern Illinois College

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