Scott Bowman
St Charles
Summary
Systematic professional well-versed in software development and testing protocols. Helps teams produce high-quality work by completing thorough quality assurance evaluations. Strong communicator and multitasker with organized, detail-oriented approach. Proficient in complex software deployments.
Overview
28
28
years of professional experience
Work History
Quality Assurance Engineer
Refinitiv
St Louis
2014.09 - 2025.05
- Developed and executed detailed test plans for Linux server applications.
- Delivered production support addressing application and server issues.
- Leveraged JIRA and Confluence for effective tracking and documentation, enhancing sprint item completion.
- Conducted SQL queries and searched JSON logs for comprehensive issue analysis.
- Created source input files for golden data tests through thorough research of third-party inputs.
- Documented processes and compiled a reliable golden data set for validation purposes.
- Led project management efforts in developing a Java test tool for customer content validation.
- Streamlined testing processes by coordinating various tasks efficiently.
Quality Assurance Manager
Thomson Reuters Corporation
St Louis
2010.01 - 2013.12
- Directed quality assurance efforts for Bridge Information System, supporting software release for DEC Alpha systems despite minimal budget.
- Managed a small QA team that supported end-to-end systems, all devices from content intake to consumer data endpoints for market data content.
- Created a bash job automation to run reports, check log files, and output to the test repository.
- Coordinated with development, release management, and customer issue resolution teams to manage consumer problems and software bugs.
Quality Assurance Engineer
Reuters - Thomson Reuters
St Louis
2005.06 - 2012.12
- Created test plans, ran test cases, and generated reports for Windows, DEC Alpha, and UNIX applications.
- Volunteered to support new systems and applications as they became available through group transfers.
- Supported operations and escalated issues to development if necessary.
Operations Manager
Reuters - Thomson Reuters
St Louis
2000.02 - 2005.06
- Managed the central systems operations group on the second shift, including all administrative and technical duties.
- Ensured system uptime, responding to outages and hardware problems.
- Performed system backups and software updates.
Customer Support Manager
Bridge Information Systems
St Louis
1997.04 - 2000.02
- Supervised customer support and network level one support operations for the second shift at Bridge Information Systems.
- Calls supported were for end-user application technical issues, some content issues, host server failures, and customer network problems.
- Used HP OpenView to proactively track network and server issues, failures.
- Performed server maintenance and software upgrades.
- Ensured escalation of issues and follow up between shifts.
Education
Some College (No Degree) - General studies, math
Southern Illinois University, Edwardsville
Edwardsville, ILSome College (No Degree) - Computer Science
Southwestern Illinois College
Belleville, ILSkills
- Test planning
- Automated testing
- SQL querying
- Issue tracking
- Data validation
- Process documentation
- Project management
- Team leadership
- Software debugging
- Root cause analysis
- Effective communication
- Attention to detail
- Problem solving
- Agile methodology
- Cross-functional team collaboration
- Test script writing
- Manual testing aptitude
- Test plan development
- User acceptance testing
- Load testing
- Test environment setup
- Test case creation
- System administration
- Version control systems
- Regression testing
- Data analysis
- Black box testing
- Software development tools: JIRA, confluence
- Version control systems: Git
- Functional testing
Timeline
Quality Assurance Engineer
Refinitiv
2014.09 - 2025.05
Quality Assurance Manager
Thomson Reuters Corporation
2010.01 - 2013.12
Quality Assurance Engineer
Reuters - Thomson Reuters
2005.06 - 2012.12
Operations Manager
Reuters - Thomson Reuters
2000.02 - 2005.06
Customer Support Manager
Bridge Information Systems
1997.04 - 2000.02
Some College (No Degree) - General studies, math
Southern Illinois University, Edwardsville
Some College (No Degree) - Computer Science
Southwestern Illinois College