Scarlett Kilpack
Springfield
Summary
Hardworking delivery driver with several years of experience in warehouse shipping and receiving, including pallet operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with dot regulations and order verification processes. Accuracy-first approach to delivery.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Domino's Pizza
Springfield
10.2023 - Current
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Managed incoming phone calls.
- Managed cash and card payments proficiently.
- Obeyed traffic laws and follow established traffic and transportation procedures.
Restocker
Coca-Cola
Springfield
03.2023 - 08.2023
- Monitored expiration dates of products and removed outdated items from shelves.
- Followed safety procedures when operating machinery such as forklifts or pallet jacks.
- Sorted incoming shipments into appropriate categories for easy access later on.
- Organized merchandise on shelves according to product code or type.
- Provided assistance in unloading containers when necessary.
- Restocked customer service areas such as checkouts, counters, and displays with merchandise.
- Loaded and unloaded trucks with pallet jacks or forklifts as necessary.
- Replenished items to maintain stock availability.
Instore Worker
Papa Johns
Warrenton
07.2020 - 08.2022
- Completed daily tasks such as cleaning the store, dusting shelves, and organizing merchandise by size or type.
- Processed payments at the cash register, including credit card transactions and checks.
- Greeted customers and provided assistance with product selection.
- Managed customer inquiries via phone or email in a timely manner.
- Demonstrated excellent communication skills to effectively handle customer complaints or issues.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Greeted customers to determine wants or needs.
Education
Bachelor of Science - Criminology
Missouri State Univeristy
Springfield, MO05-2026
Skills
- Investigative techniques
- Crime analysis
- Report writing
- Customer service
- Team collaboration
- Critical thinking
- Conflict resolution
- Verbal and written communication
- Safe driving
- Time management
- Payment collection
- Respectful communication
- Attentive listener
- Customer interaction
- Positive attitude
Affiliations
- Student Leader at campus ministry organization
- Older sister/babysitting jobs
- Experienced other cultures overseas for mission trips
Timeline
Delivery Driver
Domino's Pizza
10.2023 - Current
Restocker
Coca-Cola
03.2023 - 08.2023
Instore Worker
Papa Johns
07.2020 - 08.2022
Bachelor of Science - Criminology
Missouri State Univeristy
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