Dynamic leader with proven expertise in customer service and team leadership, honed at Whataburger and Amazon. Excelled in roles requiring exceptional time management and decision-making skills. Demonstrated ability to enhance team performance and customer satisfaction, with a strong work ethic and excellent communication skills
As a manager at Whataburger, I'm responsible for running the store, handling all cash and safe deposits, managing money operations, addressing customer complaints, and comparing sales and labor. I was also the manager in charge of interviewing and hiring new employees! The manager also still had to take orders, make food, and clean the whole store from top to bottom.
As a sales ambassador at Clear, my main responsibilities were to focus on current members in the airport and take them through security with our services. During certain hours of my shift, I would walk around and try to sell the membership to people traveling or in the airport that day.
At Amazon, my responsibilities were stacking packages going to the same building on a piece of plywood about 7 feet high, then wrapping them up in plastic wrap, and then bringing them to the correct truck to be delivered to the next building.