Sarah Steinbach
St. Louis
Summary
Highly efficient Customer Service Associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
Work History
Barista
Blend Coffee & Cocktails
06.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
Bistro Associate
Sendik’s Food Market
12.2022 - 08.2023
- Cleaned and maintained dining area and condiment stations.
- Entered customer selection in order system and processed efficiently.
- Assisted with bussing tables and cleaning up spills.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained clean and organized bar area.
Assistant Coach
Club W Volleyball
12.2022 - 05.2023
- Developed and implemented training drills to improve team cohesiveness and performance.
- Created strong relationships with players to assist in reaching goals and progressing in skill.
- Promoted good sportsmanship with competing teams on and off the court.
- Advised head coach on discipline, performance, and other decision-making areas.
Grocery Associate
Sendik’s Food Market
04.2021 - 08.2022
- Rotated grocery products ensuring that expired or spoiled items were removed.
- Inspected floor displays, noted missing items, and replenished merchandise.
- Assisted customers by finding items quickly.
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
- Stocked shelves and organized merchandise displays for easy retrieval.
Seasonal Worker
Swan’s Pumpkin Farm
09.2021 - 11.2021
- Monitored rides, activities, and parking lot as well as attended to various cleaning duties.
Education
Bachelor of Arts - Business
Saint Louis University
St Louis, MO05.2027
High School Diploma -
Franklin High School
Franklin, WI06.2023
Skills
- Product and Service Sales
- Issue Resolution
- Monetary Transactions
- Customer Service
- Time Management
- Stocking and Replenishing
Timeline
Barista
Blend Coffee & Cocktails
06.2023 - Current
Bistro Associate
Sendik’s Food Market
12.2022 - 08.2023
Assistant Coach
Club W Volleyball
12.2022 - 05.2023
Seasonal Worker
Swan’s Pumpkin Farm
09.2021 - 11.2021
Grocery Associate
Sendik’s Food Market
04.2021 - 08.2022
Bachelor of Arts - Business
Saint Louis University
High School Diploma -
Franklin High School
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