Sarah Sapp
Rogersville
Summary
Experienced Office manager / receptionist / appointment setter. Bank Teller experience. Account opening. Passionate about making a difference in our community. Experience with young children as well as youth of all different walks of life through church camps, bus ministry, coming into contact with children on the streets. Experience with taking care and helping special needs children. Great with one on one time with children. Working towards my CDA license. Customer-oriented fast food worker with deep experience with POS systems, food preparation and safety regulations. Food service worker with fast food, retail, Home Heath and customer service experience. Trained in marketing field and helping decorate or do arts and crafts. Trained in CPR as well as DMH. Trained in food safety and handling. Handled phone lines before as well as performing some receptionist duties while volunteering at school as well as Specialty Door. Have experience in call center.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Universal Banker
HAWTHORN BANK
06.2024 - Current
- Deposit or cash checks
- Manage scheduled loan repayments.
- Ensured efficient account management by handling closures and openings.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Assisted in organizing community outings.
Shift Manager (full-time)
McDonald's
01.2023 - 07.2024
- Oversaw daily operations during assigned shifts.
- My duties include, running shifts and directing the crew where to go and make sure everything is running smoothly
- Managed accurate reconciliation of cash drawers and safes.
- Resolved issues and provided guidance.
- Handled guest service tasks including setting up and removing advertisements.
Manager
Fazoli's
12.2021 - 12.2022
- Facilitated smooth shift operations by assisting higher managers and reallocating resources as needed.
- Verified drawer contents at shift's start and end.
- Monitored inventory levels to identify low-stock items.
- Ensured timely and accurate processing of deposits.
Paraprofessional
Kimmie Brown Elementary
08.2021 - 12.2021
- Assisted children in developing essential life skills.
- Worked with children in Kindergarten through fifth grade.
- Conducted one-on-one sessions as well as group assistance.
Office Administrator
Hunter Roofing
10.2020 - 03.2021
- Coordinated subcontractor schedules on a daily and weekly basis.
- Processed customer payments through phone and face-to-face transactions.
- Managed invoice processing for payroll.
- Handled customer inquiries and documented them in system.
- Handled various office errands and tasks efficiently.
- Conducted inventory checks.
- Routed incoming calls to correct departments.
- Processed scanning, copying, and printing tasks.
- Maintained updated files on current, new, and prospective customers.
Certified Teller
Great Southern Bank
03.2020 - 10.2020
- Acquired skills necessary for a bank teller role at Great Southern Bank.
- Handled cash transactions efficiently.
- Managed vault operations by ordering and distributing cash for the banking center.
- Completed professional Teller certification program.
- Executed duties involving printed debit cards, along with account openings and loan assistance.
Education
Basic
Ozark Technical College
Lebanon, MO08.2016
Skills
- Bookkeeping
- Filing
- Customer service
- Cash register operation
- Answering phones
- Bank teller
- Main Vault Teller
- Certified Teller
- Personal Banker skills
- Licensed Notary
- CPR certified in Texas
- Food handler certified
- Fast Food
- Food Service
- Crew Member
- Shift Lead
Certification
- CPR and DMH
- Driver's License
- First Aid Certification
- Certified Notary Public
Additional Information
- Basic computer skills
- Behavior management techniques
- Customer relations
- Child development
- Quick learner
- Cash handling
- Dependable
- Reliable team worker
- Excellent multi-tasker
- Engaging personality
- Multi line service
Timeline
Universal Banker
HAWTHORN BANK
06.2024 - Current
Shift Manager (full-time)
McDonald's
01.2023 - 07.2024
Manager
Fazoli's
12.2021 - 12.2022
Paraprofessional
Kimmie Brown Elementary
08.2021 - 12.2021
Office Administrator
Hunter Roofing
10.2020 - 03.2021
Certified Teller
Great Southern Bank
03.2020 - 10.2020
Basic
Ozark Technical College
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