Sarah Nelson
Arnold
Summary
Clinical Nurse Supervisor with over 8 years of experience specializing in patient care and advocacy. Demonstrates strong leadership and conflict resolution skills, effectively guiding nursing staff and ensuring compliance with medical standards. Committed to fostering a collaborative work environment and enhancing team performance through continuous education and process improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Nurse Supervisor- Gastroenterology/Hepatology
Washington University School of Medicine
03.2024 - Current
- Supervises Section nursing staff, including hire/fire responsibilities, performance appraisals, for subordinates, initiating disciplinary action.
- Facilitates educational opportunities and quality improvement activities for staff to ensure compliance with medical school and regulatory guidelines.
- Assigns/coordinates activities and duties of staff orienting new staff and advising administration of conditions and performance issues.
- Promotes/maintains good public relations with patients and families, acting as liaison between other departments.
- Serves as the initial point of contact for Section staff, addressing the general day-to-day matters.
- Manage Section staff vacation requests and coverage assignments.
- Assist with candidate interviews and training of new staff.
- Staff Evaluations/Performance Issues (provide initial coaching/counseling with staff when lack of performance or issues are identified.
- Assist with identifying barriers/areas of improvement within the Section to review with leadership.
- Communicate and collaborate with leadership regarding Section-specific issues/concerns.
- Act as a resource for Epic issues that affect or interfere with the workflow.
- Supervised nursing staff to ensure compliance with clinical protocols and best practices.
Clinical Nurse Coordinator – Gastroenterology/Hepatology
Washington University in St. Louis
09.2019 - Current
- Under the direct supervision of a physician job duties entail reviewing and relaying results t, initiating and completing prior authorizations, refilling medications, triaging patient phone calls, coordinating direct admissions, scheduling procedures and imaging, reviewing and directing referrals received to the department, effective and efficient time management in a very busy environment, coordination of care across multiple specialties, excellent communication skills and a team focused attitude.
- Coordinated patient care plans to enhance treatment outcomes and ensure continuity of care.
- Implemented evidence-based nursing practices to improve patient safety and quality metrics.
Mercy Dialysis
Mercy Hospital
08.2018 - 09.2019
- Responsible for care and treatment of patients on dialysis.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Labor and delivery nurse
Mercy Hospital
01.2017 - 08.2018
- Ability to grasp new concepts in fast-paced and difficult situations.
- Providing emotional and physical support to women in an array of situations.
- Pre-operative, operative, and post-operative care of cesarean section surgery.
- Triage of multiple patients simultaneously with the ability to determine those in greatest need.
Education
Bachelors of Science - Nursing
Southern Illinois University Edwardsville
12.2016
Bachelors of Science - Criminal Justice
Southern Illinois University Edwardsville
05.2013
Skills
- Proficient in EMR software
- Hands-on experience in healthcare environments
- Health information organization
- Epic analysis
- Clinical leadership
- Compassionate care
- Care coordination
- Quality improvement
- Team development
- Skilled in resolving conflicts
- Process efficiency improvement
- Cross-functional teamwork
- Compliance monitoring
Certification
- BLS/CPR
- 2025 WashU Medicine Distinguished Honors Awards Selection Committee Member
- Managers 101
Timeline
Clinical Nurse Supervisor- Gastroenterology/Hepatology
Washington University School of Medicine
03.2024 - Current
Clinical Nurse Coordinator – Gastroenterology/Hepatology
Washington University in St. Louis
09.2019 - Current
Mercy Dialysis
Mercy Hospital
08.2018 - 09.2019
Labor and delivery nurse
Mercy Hospital
01.2017 - 08.2018
Bachelors of Science - Criminal Justice
Southern Illinois University Edwardsville
Bachelors of Science - Nursing
Southern Illinois University Edwardsville
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