Sarah Mesicek
Springfield,MO
Summary
Dynamic Parts Manager with a proven track record at Auto Zone, enhancing inventory management and customer satisfaction. Expert in optimizing stock control and improving operational efficiency, while fostering strong supplier relationships. Known for effective employee training and a commitment to safety compliance, driving performance improvements and achieving cost savings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Parts Manager
Auto Zone
05.2023 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Ordered parts for customers, repair shops and commercial department for use in automotive equipment.
- Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
- Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
- Ordered parts for customers, repair shops, and service departments for use in automotive equipment.
- Implemented quality control measures for incoming parts to reduce return rates and improve overall product quality.
- Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Established effective communication channels with other departments to streamline processes and improve interdepartmental collaboration.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Analyzed sales data to identify trends, optimizing inventory levels accordingly and minimizing stockouts or overstock situations.
- Partnered with managers to implement operational enhancements for paperwork processing.
- Supervised and trained staff on product knowledge and customer service.
- Organized special promotions on parts sales, boosting revenue during slow periods or when excess inventory needed to be cleared out quickly.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Ensured compliance with all relevant safety regulations within the parts department by conducting regular inspections and maintaining proper documentation.
- Initiated cross-training programs for staff members, creating a more versatile workforce capable of handling various tasks within the department.
- Leveraged data analytics to predict parts demand more accurately, aligning inventory levels with customer needs.
- Reduced excess stock levels through better demand forecasting, avoiding unnecessary capital tie-up.
- Maintained meticulous records of parts warranties, ensuring customers received entitled benefits and fostering trust.
Landscaper
Self Employed
11.2016 - Current
- Self-motivated, with a strong sense of personal responsibility.
Education
Associate Of Arts - Criminal Justice
Ozarks Technical Community College
Springfield, MOSkills
- Invoice processing
- Customer service
- Inventory management
- Ordering parts
- Stock management
- Inventory auditing
- Returns processing
- Coordinating paperwork
- POS systems operations
- Reviewing deliveries
- Parts documentation
- Hardworking and reliable
- Management
- Employee training
- Subcontractor management
Accomplishments
Have Class E license, able to drive company vehicle for deliveries.
Certification
Parts Expert
Timeline
Parts Manager
Auto Zone
05.2023 - Current
Landscaper
Self Employed
11.2016 - Current
Associate Of Arts - Criminal Justice
Ozarks Technical Community College
Similar Profiles
Emilio Santiago RuizEmilio Santiago Ruiz
Commercial Parts Manager at Auto ZoneCommercial Parts Manager at Auto Zone
Troy OverstreetTroy Overstreet
Sales Associate at Auto ZoneSales Associate at Auto Zone
Emily SianezEmily Sianez
Sales Associate at Auto ZoneSales Associate at Auto Zone
Miguel CovarrubiasMiguel Covarrubias
Sales Manager at Auto ZoneSales Manager at Auto Zone
Kimberlea GrayKimberlea Gray
Online English Teacher at Amazing TalkerOnline English Teacher at Amazing Talker