Sarah Galvin
Hostetlers Market
TRENTON
2027
years of professional experience
Dynamic Assistant Manager at Save A Lot with a proven track record in driving sales growth and enhancing customer satisfaction. Skilled in staff training and development, I effectively motivated teams to achieve operational goals while implementing strategic merchandising initiatives. Adept at problem-solving and optimizing retail operations, I consistently improved service standards and team performance.
Work History
Assistant Manager
- Assisted in inventory management and stock replenishment processes.
- Supported team in achieving operational goals through effective communication.
- Implemented new training programs for staff onboarding and development.
- Monitored daily sales and customer service standards for continuous improvement.
- Coordinated scheduling to optimize workforce efficiency and coverage.
- Resolved customer inquiries and complaints to enhance satisfaction levels.
- Analyzed sales trends to inform merchandising strategies and product placement.
- Collaborated with management on promotional initiatives to drive store traffic.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Oversaw daily operations to maintain store cleanliness and organization.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
House Keeping
- Coordinated with housekeeping staff to ensure rooms were prepared promptly and met quality standards.
- Refilled par stock of guest amenities and supplies in each housekeeping storage area.
- Collaborated with housekeeping staff to ensure timely room turnovers and enhanced guest satisfaction.
- Supervised housekeeping staff performance, offering feedback and guidance for continuous improvement.
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness, elevating customer satisfaction levels.
- Upheld a clean work environment by performing routine housekeeping tasks around the machine area.
- Monitored room inventory closely, working with housekeeping to maximize available rooms for incoming guests.
- Maintained a clean and safe living environment by performing light housekeeping duties as needed.
- Collaborated with housekeeping staff to ensure timely room availability and high cleanliness standards.
- Maintained a safe and clean living environment for clients through housekeeping tasks and organization.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Contributed to a clean working environment by performing regular housekeeping tasks around the machines.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Collaborated with housekeeping staff to maintain cleanliness and orderliness of hotel facilities.
Cooler Worker/cashier/sorting Groceries
1 Year 5 Months- Operated pallet jacks and forklifts to move products efficiently within cooler environment.
- Ensured compliance with safety protocols while handling perishable inventory.
- Assisted in organizing and maintaining optimal storage conditions for refrigerated goods.
- Monitored temperature controls to maintain product quality and freshness.
- Collaborated with team members to streamline workflow processes in cooler areas.
- Conducted regular inspections of equipment to ensure proper functioning and safety standards.
- Supported inventory management by accurately tracking stock levels and communicating shortages.
- Achieved consistent punctuality in fulfilling orders, resulting in increased customer satisfaction rates.
Education
High School Diploma
Skills
Problem-solving
Time management
Customer relations
Team motivation
Staff training and development
Goal setting
Staff management
Retail operations
Team building
Sales growth
Marketing
Customer service and satisfaction
Team motivation techniques
Computer skills
Problem resolution
Multitasking
Timeline
Cooler Worker/cashier/sorting Groceries
Hostetlers Market
02.2025 - CurrentRead More
Assistant Manager
Save A Lot
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House Keeping
Eastview
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Chillicothe High School
High School Diploma
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