Sarah Cox
Kansas City,MO
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
7
7
years of professional experience
Work History
Barista
Midway Coffee Co
04.2023 - 02.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages.
Server
Unidine
10.2022 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Host/Busser/Food Runner
54th Street Bar And Grill
03.2018 - 03.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Host
Jose Peppers
11.2016 - 12.2017
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Associate of Arts - Arts
Metropolitain Community College
Kansas City, MO01-2027
Skills
- Time management
- Team player
- Cash handling
- Opening and closing duties
- Adaptive and creative
- Order taking
- Safe food handling
- Beverage preparation
- Excellent memory
Timeline
Barista
Midway Coffee Co
04.2023 - 02.2024
Server
Unidine
10.2022 - 02.2023
Host/Busser/Food Runner
54th Street Bar And Grill
03.2018 - 03.2020
Host
Jose Peppers
11.2016 - 12.2017
Associate of Arts - Arts
Metropolitain Community College
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