Sara Hendry
Maryland Heights
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for a strong focus on teamwork and striving for customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Server
Kobe Steakhouse of Japan
07.2023 - Current
- Addressed conflicts to promote a harmonious work environment and enhance collaboration.
- Team Collaboration and Communication
- Worked closely with managers and kitchen staff to provide excellent, upbeat customer service.
- Collaborated with managers and kitchen staff to deliver exceptional customer service.
- Conflict resolution and problem-solving
Receptionist
Blind Ambition STL
12.2023 - 03.2025
- Provided accurate information to enhance customer understanding.
- Facilitated quicker decisions through effective communication.
- Enabled faster decision-making processes.
Server
Drunken Fish - Westport Plaza
02.2022 - 06.2023
- Engaged customers with positive interactions to enhance dining experience.
- Interacted with customers in a pleasant manner to improve the atmosphere and provide upbeat interactions.
- Resolved issues in a professional and timely manner, resulting in higher customer satisfaction ratings.
- Trained new employees at various stations throughout the store and developed efficient means of communication between cooks and servers.
Car Washer
Waterway Carwash
05.2019 - 01.2021
- Ensured luxury vehicles were cleaned and detailed.
- Gathered client preferences to tailor services accordingly.
- Provided thorough car wash services to enhance customer satisfaction.
Education
High School Diploma -
Parkway North High
Creve Coeur, MO05.2022
BBA - Business Administration
Missouri Baptist University
Chesterfield, MO05.2026
Skills
- Customer service
- Guest engagement
- Product knowledge
- Cash handling
- Communication skills
- Conflict mediation
- Team collaboration
- Multitasking
- Client relations
- Strong work ethic
LEADERSHIP EXPERIENCE
- Trained and mentored new team members.
- Managed high-pressure situations.
- Has run shifts in place of head server.
Timeline
Receptionist
Blind Ambition STL
12.2023 - 03.2025
Server
Kobe Steakhouse of Japan
07.2023 - Current
Server
Drunken Fish - Westport Plaza
02.2022 - 06.2023
Car Washer
Waterway Carwash
05.2019 - 01.2021
High School Diploma -
Parkway North High
BBA - Business Administration
Missouri Baptist University