Sara Haller
O'fallon
Summary
Detail-oriented professional with strong scheduling coordination and claims processing skills. Proven ability to enhance patient experiences through exceptional customer service and effective communication.
Overview
2026
2026
years of professional experience
3
3
Certifications
Work History
Administrative Assistant
Wildhorse Dental
Chesterfield
2020 - Current
- Managed patient scheduling and appointment reminders to enhance office efficiency.
- Processed insurance claims and verified coverage details promptly to minimize delays.
- Coordinated with dental staff to ensure seamless workflow during patient visits.
- Maintained accurate patient records, updating information in the database regularly.
- Greeted and checked in patients, verifying insurance and collecting payments efficiently.
- Handled incoming calls and addressed patient inquiries with professionalism.
- Assisted dentist with procedures including x-rays, charting, sterilizing instruments, and preparing materials.
- Demonstrated proficiency in high-volume front-desk reception, including telephone and email communications.
Manager/Server
DKE Enterpirses
St. Peters
12.2015 - 12.2019
- Managed daily operations of dining service to maximize guest satisfaction.
- Trained and supervised staff, ensuring adherence to high service standards.
- Served high volume of tables while supervising serving staff effectively.
- Delivered prompt beverage service, enhancing overall customer experience.
- Resolved customer complaints professionally, fostering positive relationships.
- Collaborated with management on staff schedules and shift assignments.
- Completed opening and closing checklists for seamless restaurant operations.
- Reconciled cash register at close of business, verifying totals and resolving discrepancies swiftly.
Dental Assistant
Dentistry for Children and Adolescents
St. Charles
04.2016 - 04.2017
- Assisted dentists during procedures while ensuring patient comfort throughout treatments.
- Provided chair-side assistance during procedures, including passing instruments and managing suction devices.
- Took digital x-rays of teeth using radiographic equipment for diagnostic purposes.
- Sterilized instruments following established guidelines and protocols to ensure safety.
- Sanitized equipment, cleaned treatment rooms, and restocked supplies post-visit to ensure a safe and welcoming environment.
- Educated patients on oral hygiene and post-treatment care instructions clearly.
- Communicated effectively with children and parents to alleviate fears regarding dental visits.
Dental Assistant Extern
Dardenne Dental Arts
O'fallon
02.2016 - 04.2016
- Assisted in patient care during dental procedures and examinations, enhancing patient comfort and procedural efficiency.
- Supported dentist during procedures, including fillings, extractions, and root canals.
- Obtained precise impressions of teeth to assist in crown and bridge fabrication.
- Maintained a sterile environment by sanitizing instruments and treatment areas.
Education
Registered Dental Assistant - Dental
Missouri College
MO07-2016
Skills
- Scheduling coordination
- Claims processing
- Office productivity tools
- Records management
- Patient care
- Customer service
- Office administration
- Attention to detail
- Cash handling
- Communication skills
- Multi-line phone systems
- Administrative support
- Filing
- OSHA/HIPPA compliance
- Critical thinking
Certification
Registered Dental Assistant
Timeline
Dental Assistant
Dentistry for Children and Adolescents
04.2016 - 04.2017
Dental Assistant Extern
Dardenne Dental Arts
02.2016 - 04.2016
Manager/Server
DKE Enterpirses
12.2015 - 12.2019
Administrative Assistant
Wildhorse Dental
2020 - Current
Registered Dental Assistant - Dental
Missouri College