Sango, Tin San NG
Macao
Summary
As hotel facilities managers, I expect to take a Chief AI Officer program will transforms AI from a disruptive trend into a strategic asset, enabling smarter resource use, elevated guest experiences, and leadership in hospitality innovation. It positions you to transition from reactive maintenance to proactive, AI-driven asset stewardship-future-proofing both my career and our property in objective strategy planning.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager
Sands Macao Limited.
06.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Fostered an environment of collaboration between teams to facilitate open dialogue regarding potential risks or control weaknesses.
- Ensured regulatory compliance through meticulous documentation of audit procedures, findings, and recommendations.
- Collaborated with cross-functional teams to ensure a comprehensive approach to risk assessments and internal controls evaluation.
- Responded to building emergencies and managed repairs.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
Assistant Project Manager
Wynn Palace - Facilities
09.2021 - Current
- Major work for entire Podium area, including Gaming, F&B, Warehouse, Exterior area, etc.
- Streamlined facilities operations by implementing efficient project management strategies.
- Increased cost savings for facility projects through diligent budget monitoring and resource allocation.
- Coordinated multi-disciplinary teams to ensure timely completion of complex facility upgrades.
- Improved workplace safety by conducting regular facility inspections and addressing potential hazards.
- Reduced downtime during renovations by effectively communicating with stakeholders and minimizing disruptions.
- Managed vendor relationships to secure high-quality services at competitive prices, contributing to overall project success.
- Developed comprehensive preventive maintenance plans, reducing equipment failures and prolonging asset life cycles.
- Facilitated effective communication between team members, fostering a collaborative work environment conducive to successful project outcomes.
Assistant Project Manager
Wynn Palace - Projects And Logistics
11.2018 - 08.2021
- Major for Retail projects, experience on F&B, gaming, tower guestroom and office renovation project.
- Improved project efficiency by streamlining communication channels and implementing time-saving tools.
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Supported timely project delivery by proactively identifying risks and developing mitigation plans.
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
- Maintained a safe working environment by enforcing compliance with safety standards, protocols, and regulations at all times.
- Played a key role in resolving conflicts between team members or stakeholders that could potentially delay projects or increase costs.
- Minimized disruptions during construction projects by closely coordinating site logistics such as materials delivery, equipment storage, and personnel access.
- Developed and maintained project documentation for reliable records.
Project Coordinator
Icon Projects Limited
08.2016 - 07.2018
- Work as support WDD for Wynn Palace Opening, MGM COTAI Ballroom and Vista and Morpheus 2F VIP Gaming projects.
- Maintained safety standards throughout construction sites by conducting regular inspections and addressing potential hazards promptly.
- Resolved issues swiftly through effective problem-solving skills, minimizing delays in project completion times.
Project Coordinator
InRich Construction Limited
12.2012 - 10.2015
- Work for residential and hotel projects, such as Oscar Cresent, Hollywood roosevelt hotel, Yoho City, Yoho Tower.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Reported regularly to managers on project budget, progress and technical problems.
Teaching and Research Assistant
National Cheng Kung University
09.2010 - 09.2012
- Improved student comprehension by employing diverse teaching strategies tailored to individual learning styles.
- Developed curriculum materials for a variety of courses, enhancing the overall educational experience.
- Assisted professors in conducting research projects, contributing to published articles and conference presentations.
Project Engineer
Chubb Security
02.2010 - 07.2010
- Security work engineer for hotel, bank and retail project.
Education
Bachelor of Science - Materials Science And Engineer
National Cheng Kung University
TaiwanMaster of Science - Materials Science And Engineering
National Cheng Kung University
Taiwan07.2012
Skills
- Problem Solving
- Quality Control
- Team Leadership
- Technical Writing
- Construction Management
- Risk Assessment
- Value Engineering
- Contract Negotiation
- Vendor Management
- Stakeholder Communication
- Preventive Maintenance
- Planning and Scheduling
Additional Information
- Wynn Palace Podium including FF&E scope (WP Facilities, 08/2021 - Present),
- Wynn Palace Retail, F&B, Office Relocation Projects (WP P&L, 11/2018 - 08/2021),
- Morpheus, L02 VIP Gaming Fit-out Projects (ICON, 02/2018 - 05/2018)
- MGM Cotai, Ballroom and Vista Fit-out Projects (ICON, 08/2016 - 02/2018)
- Wynn Palace, Grand Opening Fit-out (ICON, 02/2016 - 08/2016)
- Oscar Crescent, Residential Foundation Project (InRich, 12/2014 - 10/2015)
- Macau Hollywood Roosevelt Hotel, Foundation Project (InRich, 12/2012 - 08/2014)
- Yoho City Center, Yoho Tower, YinKin Hosipital Projects (InRich, 02/2012 - 08/2014)
Certification
- Construction Safety Officer, 150hrs OH&S program, UMAC and DSAL, 10/2015
- Maintenance Electrical Work, DSAL - 12/2018
Languages
Chinese (Cantonese)
Native language
Chinese (Mandarin)
Proficient
C2
English
Advanced
C1
Japanese
Upper intermediate
B2
Computer Skill
Computer Skill
MS Project, AutoDesk (AutoCAD), Origin, Fortan 95, Power BI, SQL
Timeline
Manager
Sands Macao Limited.
06.2024 - Current
Assistant Project Manager
Wynn Palace - Facilities
09.2021 - Current
Assistant Project Manager
Wynn Palace - Projects And Logistics
11.2018 - 08.2021
Project Coordinator
Icon Projects Limited
08.2016 - 07.2018
Project Coordinator
InRich Construction Limited
12.2012 - 10.2015
Teaching and Research Assistant
National Cheng Kung University
09.2010 - 09.2012
Project Engineer
Chubb Security
02.2010 - 07.2010
Bachelor of Science - Materials Science And Engineer
National Cheng Kung University
Master of Science - Materials Science And Engineering
National Cheng Kung University
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