Samuel White
Montgomery City
Summary
Detail-oriented Service Technician with skills in diagnostic troubleshooting and mechanical repairs. Proven ability in maintenance scheduling and equipment inspection, committed to delivering exceptional service with effective customer communication.
Overview
9
9
years of professional experience
Work History
Service Technician
Sydenstricker-Nobbe Partners
Mexico
12.2024 - Current
- Performed routine maintenance on agricultural equipment and machinery.
- Diagnosed mechanical issues and provided on-site repairs, minimizing equipment downtime.
- Utilized diagnostic tools to troubleshoot equipment malfunctions efficiently.
- Maintained accurate service records to ensure compliance and facilitate future maintenance.
- Updated customers on service needs and progress, enhancing overall satisfaction.
- Completed John Deere level three certification through hands-on training and education
Floor Supervisor
Westlake Ace Hardware
Fulton
08.2022 - 12.2024
- Supervised daily store operations and ensured compliance with safety protocols.
- Trained and mentored new staff on customer service best practices.
- Assisted in inventory management and maintained accurate stock levels.
- Maintained a clean, organized, and safe work environment at all times.
- Serviced Stihl gas-powered equipment by performing repairs and maintenance.
Sales Associate
Westlake Ace Hardware
Fulton
12.2021 - 08.2022
- Guided customers in product selection by offering tailored recommendations.
- Operated cash register and processed transactions efficiently for customer purchases.
- Informed customers about product features, benefits, and usage to improve their purchasing decisions.
Sales Associate
Westlake Ace Hardware
Lee's Summit
08.2017 - 12.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers in locating specific products, answering questions, and providing tailored product advice.
- Participated in promotional events, attracting customers and increasing overall sales.
- Monitored stock levels and reported discrepancies to management, ensuring timely replenishment and optimal inventory.
Education
High School Diploma -
Lees Summit
Lee's Summit, MO05-2019
Skills
- Diagnostic troubleshooting
- Maintenance scheduling
- Mechanical repairs
- Hydraulic systems
- Customer communication
- John Deere certification
- Equipment inspection
Timeline
Service Technician
Sydenstricker-Nobbe Partners
12.2024 - Current
Floor Supervisor
Westlake Ace Hardware
08.2022 - 12.2024
Sales Associate
Westlake Ace Hardware
12.2021 - 08.2022
Sales Associate
Westlake Ace Hardware
08.2017 - 12.2021
High School Diploma -
Lees Summit