Samuel Talavera
Lees Summit,MO
Summary
Dynamic professional with a proven track record in customer service and product merchandising, notably at Fresh.green. Excelled in supporting medical patients with empathy and educating customers, enhancing trust and loyalty. Demonstrated expertise in utilizing POS systems and improving loading efficiency, contributing to a positive and efficient work environment. Skilled in fostering team collaboration for peak performance.
Overview
7
7
years of professional experience
Work History
Budtender
Fresh.green
01.2023 - Current
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
Loader and Unloader
UPS
06.2020 - 09.2021
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
Server
John Knox Village Care Center
10.2017 - 11.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Lees Summit West
Lee's Summit, MO05.2021
Skills
- Supporting medical patients
- Product merchandising
- Patience and empathy
- Customer education
Timeline
Budtender
Fresh.green
01.2023 - Current
Loader and Unloader
UPS
06.2020 - 09.2021
Server
John Knox Village Care Center
10.2017 - 11.2019
Lees Summit West
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