Samuel Short
Kansas City
Summary
Proven leader in customer service at Price Chopper, adept at resolving complex issues to enhance customer satisfaction. Trained and mentored new staff, significantly improving team performance. Basic skills in mechanical tools and known for exceptional people skills and a strong work ethic. Demonstrates reliable attendance and a commitment to professional excellence.
Overview
1
1
year of professional experience
Work History
Customer Service Lead
Price Chopper
12.2023 - Current
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Trained, oversaw, and taught new team members to strengthen performance and job expertise.
- Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
Education
High School Diploma -
Oak Park High School
Gladstone, MO05-2024
Skills
- Basic knowledge of the use of mechanical tools
- Reliable attendance
- Strong work ethic
- Good people skills
Timeline
Customer Service Lead
Price Chopper
12.2023 - Current
High School Diploma -
Oak Park High School
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