Samson Jones
Kansas City
Summary
Dynamic professional with extensive experience in customer service and team leadership at Menards. Proven ability to enhance store operations through effective time management and supply restocking. Recognized for mentoring cashiers, resulting in improved productivity and customer satisfaction. Committed to creating organized, welcoming shopping environments that drive customer loyalty.
Overview
2
2
years of professional experience
Work History
Head Cashier
Menards
11.2023 - Current
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Overnight Stocker
Sam's Club
08.2023 - 11.2023
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Education
High School Diploma -
Staley High School
Kansas City, MO05-2023
Skills
- Customer service
- Time management strength
- Store opening/closing procedures
- Team leadership
- Supply restocking
Timeline
Head Cashier
Menards
11.2023 - Current
Overnight Stocker
Sam's Club
08.2023 - 11.2023
High School Diploma -
Staley High School
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