Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samen Sheikh

Ellisville

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Brings positive attitude and commitment to continuous learning and growth. Poised to contribute to team success and achieve positive results. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.


Overview

8
8
years of professional experience

Work History

Administrative Assistant

Autumn View Gardens
09.2024 - Current
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.

Patient Access Representative

Barnes Jewish
10.2019 - Current
  • Strong Organizational skills; attention to detail
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Knowledgeable and experienced with various computers systems
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Stayed calm under pressure to and successfully dealt with difficult situations.

Receptionist/Admin. Assistant

Delmar Gardens on the Green
10.2018 - 11.2022
  • Kept reception area clean and neat to give visitors positive first impression
  • Resolved customer problems and complaints
  • Responsible to initiating fire & safety systems
  • Enter daily census, prepare reports, receive and distribute mail & ensure outgoing mail is mailed daily
  • Guarded documentation of all residents
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Receptionist/ Lead Front Desk

Massage Envy
01.2017 - 12.2020
  • Providing excellent service to members & guests by answering phone calls, checking clients in & out for appointments, setting appointments, greeting members & guests upon arrival
  • Promoting the Wellness Program, calling inactive members to invite them to schedule an appointment, log & relay member concerns to manager
  • Assists in maintaining cleanliness of therapy rooms, common areas & store room, assist with stocking linen shelves & replacing full linen bags, assist with checking lotion supplies & assist with inventory
  • Accomplished duties as assigned by management
  • Confirmed appointments, communicated with clients, and updated client records


Education

B.A. - Health Care Management

Concordia University
Mequon, WI
03.2020

Skills

  • Medical Records
  • Insurance Verification
  • Medical Billing
  • Customer service
  • Medical office experience
  • Epic
  • Office administration
  • Microsoft Word
  • Microsoft Excel
  • Computer proficiency
  • Strong problem solver
  • Microsoft PowerPoint
  • Spreadsheets
  • Multi-line phone proficiency

Timeline

Administrative Assistant

Autumn View Gardens
09.2024 - Current

Patient Access Representative

Barnes Jewish
10.2019 - Current

Receptionist/Admin. Assistant

Delmar Gardens on the Green
10.2018 - 11.2022

Receptionist/ Lead Front Desk

Massage Envy
01.2017 - 12.2020

B.A. - Health Care Management

Concordia University

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Samen Sheikh