Samanthea Martin
St Louis
Summary
A sales professional with proven ability to drive client satisfaction and revenue growth. Leveraged strategic account management and relationship-building to achieve significant business outcomes. Known for collaborative leadership and adaptability in dynamic markets, bringing skills in client communication and sales strategy to team.
Overview
7
7
years of professional experience
Work History
Account Executive
St. Louis Battlehawks
St Louis, MO
02.2026 - 06.2026
- Developed and maintained strong client relationships to drive account growth and retention.
- Implemented CRM systems for tracking client interactions, improving follow-up accuracy and responsiveness
- Increased sales revenue by establishing and nurturing long-term client relationships.
- Processed customer requests through Archtics efficiently using ticketing software and tools.
Customer Service Representative
1st Phorm
Fenton, MO
06.2024 - 01.2025
- Crafted hundreds of personalized, handwritten thank-you cards weekly to new customers, reinforcing 1st Phorm's commitment to real connection and accountability.
- Contributed to brand loyalty by making first-time buyers feel seen, supported,and part of the Phamily from day one.
- Adapted messaging for seasonal changes, promotions, or customer notes, always keeping brand tone consistent and heartfelt.
- Greeted all guests with a professional and welcoming demeanor, creating a positive first impression and reinforcing a friendly, service-driven environment.
- Maintained a clean, organized, and fully stocked front desk area to ensure smooth daily operations and a professional appearance.
Director of Partners and Engagement
St. Louis Ambush
St. Charles, Missouri
02.2023 - 06.2024
- Spearheaded strategic partnerships with corporate sponsors, community organizations,and media. outlets to elevate brand visibility and generate new revenue streams.
- Negotiated and managed multi-year partnership agreements, ensuring mutual ROI and alignment with organizational goals.
- Built and maintained long-term relationships with key stakeholders.
- Designed and executed innovate fan engagement campaigns across digital, in-venue, and community channels.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Teacher Assistant
Elegant Child Learning Center
Ballwin, Missouri
08.2020 - 03.2023
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Contributed to a positive school culture by participating in staff meetings, committees, and community outreach initiatives.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Established strong relationships with parents through regular communication, fostering trust and collaboration for their child''s development.
EMT
Abbott EMS
St. Louis, Missouri
06.2019 - 12.2020
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
Education
Bachelor of Science - Sport Management
University of Central Missouri
Warrensburg, MO12-2021
Skills
- Issues Resolution
- Pipeline management
- Customer service
- CRM software expertise
- Account management
- Relationship building and management
- Lead generation
- Interpersonal skills
Timeline
Account Executive
St. Louis Battlehawks
02.2026 - 06.2026
Customer Service Representative
1st Phorm
06.2024 - 01.2025
Director of Partners and Engagement
St. Louis Ambush
02.2023 - 06.2024
Teacher Assistant
Elegant Child Learning Center
08.2020 - 03.2023
EMT
Abbott EMS
06.2019 - 12.2020
Bachelor of Science - Sport Management
University of Central Missouri
Alpha Gamma Delta Alumna
Member
Club Softball
Founder and President of Club Softball team at UCM