Summary
Overview
Work History
Education
Skills
Certification
Assessments
Additional Information
Awards
Timeline
Generic

Samantha M Moore

Nixa

Summary

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Medical Assistant Training Coach

Mercy GoHealth Urgent Care
08.2024 - Current
  • Assisted in training new administrative staff, fostering a collaborative team environment.
  • Collaborated with management to align training initiatives with organizational goals.
  • Mentored junior trainers, fostering a culture of continuous learning and development.
  • Streamlined onboarding processes, improving new hire acclimation and retention rates.
  • Assessed additional needs based on training progress and collaborated with management to meet requirements.
  • Documented participation and evaluated learning for each participant.
  • Provided coaching and mentoring to employees.

Consumer Direct Service Care Provider

Haven Home Health Care
09.2022 - Current
  • Complete daily living activities for disabled and elderly.
  • Showering.
  • Laundry.
  • Cooking.
  • Dressing.
  • Medication counts and disbursement.
  • Daily cleaning task.

Medical Assistant

Mercy GoHealth Urgent Care
02.2022 - Current
  • Complete clinical task under the supervision of a Physician.
  • Registration
  • Payment handling
  • Multi-line Phone
  • Vitals, CC, PHI
  • Medication Reconciliation
  • Medication Administration
  • POC Test
  • Phlebotomy
  • Properly handle, store and send out Lab Specimens
  • Room Cleaning and Sanitization
  • Restocking patient rooms
  • Inventory Ordering
  • Learning Coach
  • EKG
  • EMR Systems
  • Assist in small office procedures

Consumer Direct Services Care Provider

Phoenix Home Health
09.2014 - 09.2022
  • Complete daily living activities for disabled and elderly.
  • Showering.
  • Laundry.
  • Cooking.
  • Dressing.
  • Medication counts and disbursement.
  • Daily cleaning task.

Pawn Broker/Sales Associate

Family 1st Pawn
08.2016 - 02.2022
  • Great customers upon entrance.
  • Speak to customers in a mature, professional manner.
  • Assist customer on the phone or in person.
  • Collect payments.
  • Follow policy procedures.
  • Provide clean and safe environment for customers and co-workers.
  • Provide assistants with online payment, shipping and returns.

Medical Assistant

Family Practice & OB of Monett
12.2012 - 06.2014
  • Worked with pediatrics through geriatrics.
  • Used EHR system
  • Obtained patient vitals
  • Administered vaccines
  • Scheduled patient appointments
  • Performed patient assessments
  • Processed medication refill requests
  • Performed clinical skills under physician supervision
  • Assisted doctor with in-office procedures
  • Collected and labeled specimens for lab testing

Medical Assistant Externship

Adult Medicine & Endo Specialist
09.2012 - 10.2012
  • Basic Medical Coding
  • Medical Office Professional Procedures
  • Basic Clinical and Diagnostic Procedures
  • Lab Procedures
  • Charting/Documentation
  • Phlebotomy
  • EKG
  • Pharmacology
  • Injections

Customer Service Associate

Walmart
12.2006 - 11.2011
  • Gave Injections
  • Basic Knowledge of Centricity EMR

Education

Diploma - Medical

Everest College
Springfield, MO
11.2012

High School Equivalency (GED) - High School Equivalency

Ozarks Technical Community College
Springfield, MO
09.2012

Skills

  • Cash Handling (10 years)
  • Customer Service (10 years)
  • Microsoft Office (7 years)
  • Phlebotomy (4 years)
  • Answering Phones (10 years)
  • EMR Systems
  • Laboratory Procedures
  • Experience Administering Injections
  • Vital Signs
  • Point of Care Testing
  • Medical Office Experience
  • HIPAA compliance

Certification

  • CPR Certification
  • AED Certification

Assessments

  • Medical terminology — Proficient
  • January 2022
  • Understanding and using medical terminology
  • Full results: Proficient
  • Customer focus & orientation — Proficient
  • Responding to customer situations with sensitivity
  • Clinical judgment — Proficient
  • Assessing a patient's condition and implementing the appropriate medical intervention
  • Home health aide skills — Proficient
  • Providing care to patients in a home setting
  • Analyzing data — Proficient
  • Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data
  • Work style: Reliability — Proficient
  • Tendency to be reliable, dependable, and act with integrity at work
  • Nursing assistant skills — Proficient
  • Providing nursing aid to patients using knowledge of relevant equipment and procedures
  • Attention to detail — Proficient
  • Identifying differences in materials, following instructions, and detecting details among distracting information
  • Protecting patient privacy — Proficient
  • Understanding privacy rules and regulations associated with patient records
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

  • SKILLS
  • Microsoft Office Suite
  • Cash Handling
  • Multiline Phone
  • Customer Service (12 years)

Awards

Everest College Presidents List, December 2011, July 2012, November 2012, Everest College Dean's List, May 2012

Timeline

Medical Assistant Training Coach

Mercy GoHealth Urgent Care
08.2024 - Current

Consumer Direct Service Care Provider

Haven Home Health Care
09.2022 - Current

Medical Assistant

Mercy GoHealth Urgent Care
02.2022 - Current

Pawn Broker/Sales Associate

Family 1st Pawn
08.2016 - 02.2022

Consumer Direct Services Care Provider

Phoenix Home Health
09.2014 - 09.2022

Medical Assistant

Family Practice & OB of Monett
12.2012 - 06.2014

Medical Assistant Externship

Adult Medicine & Endo Specialist
09.2012 - 10.2012

Customer Service Associate

Walmart
12.2006 - 11.2011

High School Equivalency (GED) - High School Equivalency

Ozarks Technical Community College

Diploma - Medical

Everest College
Samantha M Moore