Samantha Mccarty

Selected groceries and ensured accurate order fulfillment.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Cross-trained existing employees to maximize team agility and performance.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
• Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
• Implemented feedback from regular evaluations to improve personal performance and contribute positively to the team''s collective growth.
• Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.