Samantha Hammond
Kansas City,MO
Summary
Dependable, friendly, and successful with providing fast, high-quality customer service to guests. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, coworkers, and management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
KMC Dermatology
09.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various exams and procedures such as biopsies and surgeries
- Administered patient injections and readied specimens for lab
Bartender
Southside Bar & Grille
07.2018 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server
Charlie Hooper's Bar & Grill
07.2016 - 08.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Radiological Technology
MCC Penn Valley - Health Science Institute
Kansas City, MO05-2026
Professional Certification - Medical Assisting
Kansas City School of Phlebotomy
Kansas City, MO08.2023
Associate of Arts -
Metropolitan Community College - Kansas City
Kansas City, MO05.2022
High School Diploma -
Lee's Summit Senior High
Lee's Summit, MO05.2006
Skills
- Service Prioritization
- Highly Reliable
- Hospitality Service Expertise
- EKG Administration
- Venipuncture
- Advanced Anatomy Knowledge
- Medical Terminology
- HIPAA compliance
Certification
Certified Clinical Medical Assistant through the National Healthcareer Association as of August 2, 2023
Certification #L7S9Y5T7
Lee's Summit Symphony
The Lee's Summit Symphony is an integral part of Eastern Jackson County's cultural landscape. I'm so grateful to be a part of this passionate group of talented individuals. Through this group, we have been allowed to communicate a shared passion with our community, and provide community enrichment and entertainment for people of all ages.
Timeline
Certified Medical Assistant
KMC Dermatology
09.2023 - Current
Bartender
Southside Bar & Grille
07.2018 - Current
Server
Charlie Hooper's Bar & Grill
07.2016 - 08.2018
Radiological Technology
MCC Penn Valley - Health Science Institute
Professional Certification - Medical Assisting
Kansas City School of Phlebotomy
Associate of Arts -
Metropolitan Community College - Kansas City
High School Diploma -
Lee's Summit Senior High
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