Efficient event coordinator with a robust background in customer relations and administrative support. Demonstrated expertise in managing events and maintaining organized documentation. Committed to continuous learning and professional development.
Overview
6
6
years of professional experience
Work History
Research Assistant and Donor Relations
Planned Parenthood
08.2024 - 08.2025
Managed donor data entry and categorization using Donor Profile; processed financial batches and ensured accurate allocation of contributions.
Generated and personalized donor thank-you letters; coordinated VP signature and completed mailings within one-week turnaround.
Organized donor communications and reporting using Excel for tracking.
Uploaded patient lab results into EPIC using MRNs and Adobe formatting tools to ensure accurate documentation for clinical teams.
Transported clinic samples to FedEx daily, maintaining chain-of-custody and compliance with biological specimen handling protocols.
Coordinated clinical research for Merck birth control implant study, including patient recruitment, 3- and 6-month follow-ups, and symptom assessments per sponsor protocol.
Utilized REDCap (HIPAA-compliant) to manage study data, schedule patient calls, and document follow-up interactions within protocol-defined timeframes.
Conducted patient interviews to evaluate medication efficacy and adverse symptoms, providing guidance and support as needed.
Recruited patients for a research at-home STI testing study by screening clinic schedules via EPIC and initiating outreach through MyChart, phone, and text.
Processed biological specimens using Aptima kits; pipetted urine samples and managed swab collection for male and female participants.
Maintained strict HIPAA compliance in data handling, including secure storage, and proper document disposal of outdated patient information for audit preparation for FDA review.
Logged and monitored study deviations via iMedNet; collaborated with Sherlock study team to resolve protocol discrepancies.
Applied Good Clinical Practice (GCP) standards throughout study execution and documentation.
Administrative Assistant
TRUE Family Office
02.2024 - 05.2024
Managed financial records and bookkeeping for the family members and their affiliated businesses and nonprofits using QuickBooks and Excel.
Scanned and organized incoming mail into digital folders for family members, ensuring timely access to financial and legal documents.
Supported personal and corporate tax preparation during tax season, including document handling and coordination with accountants.
Coordinated complex travel logistics, including rental cars, private jet scheduling, meal planning, and itinerary creation.
Answered incoming calls for various family businesses, documented messages, and routed communications to appropriate contacts.
Conducted research for personal interests such as memberships, fitness classes, and lifestyle services.
Assisted with office relocation, including physical transfer of tax records, furniture setup, and procurement of supplies.
Assistant Golf Professional
Sunset Country Club
06.2022 - 10.2023
Served as primary point of contact for tournament clients, coordinating logistics, food and beverage planning, and on-course setup.
Utilized GolfGenius to manage tournament operations, including handicap data collection, player scheduling, scorecard creation, cart plates, rule sheets, and leaderboard setup.
Independently ran tournament days, delivering announcements, tracking scores, distributing prizes, and overseeing setup and teardown.
Conducted private lessons and led women’s and junior clinics to enhance member engagement and skill development.
Maintained strong member relationships at a member-owned course, providing personalized service and fostering satisfaction.
Represented Callaway as a sponsored professional, assisting with club fittings and promoting merchandise.
Managed pro shop inventory, merchandising, and daily sales to ensure smooth retail operations.
Tournament & Event Coordinator
Arcis Golf Forest Park
05.2020 - 06.2022
Planned and executed over 150 public golf tournaments between March and September, including double-header events on peak weekends.
Coordinated logistics across departments to ensure seamless operations, from tee sheet scheduling to food and beverage service.
Guided clients through event planning, including menu selection, beverage coordination, and customization of tournament details.
Managed tournament setup and scoring using GolfGenius, including player scheduling, scorecards, cart plates, and rule sheets.
Maintained clear communication with clients and staff to ensure expectations were met and events ran efficiently.
Sponsored by Adidas to support branded merchandise at events and retail locations.
Rotational Hospitality Intern
Margaritaville Lake Resort
05.2019 - 11.2019
Completed cross-departmental training in front desk operations, food and beverage service, golf operations, and guest relations.
Served as point of contact for customer service, assisting with guest check-ins, rooming, and resort navigation.
Worked as a cocktail server and bar staff, supporting restaurant operations and ensuring high-quality service.
Assisted with golf tournament setup, teardown, and on-course service to support resort-hosted events.
Supported inventory management and daily operations across departments to maintain efficiency and guest satisfaction.
Promoted resort amenities and services to guests, contributing to a positive brand experience.
Education
Master of Education - Higher Education Athletics/Activities Administration
William Woods University
05.2019
B.S. - Communications Minor in Sports Management
William Woods University
05.2017
Skills
Proficient in Adobe Acrobat
Attention to detail
Organizing and digitizing hardcopy records
Detail-oriented in reviewing scanned documents
Managing digital folders and document categorization using Excel
Handling confidential records
Following specific instructions in routine administrative tasks
Working independently
Customer relationship management
Event coordination
Timeline
Research Assistant and Donor Relations
Planned Parenthood
08.2024 - 08.2025
Administrative Assistant
TRUE Family Office
02.2024 - 05.2024
Assistant Golf Professional
Sunset Country Club
06.2022 - 10.2023
Tournament & Event Coordinator
Arcis Golf Forest Park
05.2020 - 06.2022
Rotational Hospitality Intern
Margaritaville Lake Resort
05.2019 - 11.2019
Master of Education - Higher Education Athletics/Activities Administration