Sadie Mikuls
Kansas City,MO
Summary
Highly motivated professional with 5 + years of customer service experience. Proven ability to meet and exceed sales plans. Experienced in leading teams and overseeing daily operations. Well-versed in vendor communication, customer resolution, and merchandising execution.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Alpine Shop
Columbia, MO
09.2025 - 05.2026
- Assisted in managing daily store operations and ensuring efficient workflow.
- Executed visual merchandising standards to enhance product presentation and customer experience.
- Participated in promotional planning to drive sales initiatives and customer engagement.
- Analyzed store performance data to identify trends and inform decision-making processes.
- Fostered a positive work environment by openly communicating with employees and planning staff events
Process Lead
PetSmart
Columbia, MO
09.2024 - 09.2025
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Assisted in recruitment and training of team members to build a skilled workforce
- Reviewed and processed purchase orders in-store to maintain inventory levels and timely replenishment
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sales Specialist
Lowes Home Improvment
Columbia, MO
05.2022 - 07.2024
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Drafted, finalized and submitted paperwork to complete sales.
- Regularly communicated with vendors and installers to ensure all projects were completed in a timely manner
Education
High School Diploma -
Parkhill High School
Kansas City, MO05-2021
Skills
- Customer service
- Sales techniques
- Merchandising
- Order management
- Inventory management
- Hiring and training
- Attention to detail
- Team building and leadership
- Time management
- Design software proficiency
Timeline
Assistant Store Manager
Alpine Shop
09.2025 - 05.2026
Process Lead
PetSmart
09.2024 - 09.2025
Sales Specialist
Lowes Home Improvment
05.2022 - 07.2024
High School Diploma -
Parkhill High School