Sabrina Ogle
Ballwin
Summary
An detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Eager to leverage my abilities to successfully fill the vacancy at your company. Consistently praised for my hardworking and reliable nature, I can contribute to helping your company achieve its goals. With a results-oriented approach, I bring experience in accelerated growth, business reengineering, and financial restructuring. Furthermore, a strong background in leadership and team management has resulted in a proven track record of driving results and ensuring team collaboration. Skills in strategic planning, problem-solving, and adapting to dynamic environments make me a valuable asset. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Bath and Body Works
05.2024 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
- Managed purchasing, sales, marketing and customer account operations efficiently.
District Manager
Spirit Halloween
07.2023 - 11.2023
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
- Optimized staffing levels to match store traffic patterns, improving customer service and reducing labor costs.
- Analyzed sales data to identify growth opportunities and areas for improvement across district.
- Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.
- Strengthened team cohesion and morale with regular motivational meetings and performance feedback sessions.
Assistant Manager
Spencer's
11.2020 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
Assistant Store Manager
Rally House
10.2022 - 04.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Store Manager
Spirit Halloween
07.2018 - 01.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
- Implemented loss prevention strategies, significantly reducing shrinkage.
Education
High School Diploma -
Parkway West High
Chesterfield, MO05.2020
Skills
- Customer Service
- Originality And Creativity
- Business Leadership
- Store Merchandising
- Policies And Procedures
- Multitasking And Organization
- Sales Strategies
- Problem Anticipation And Resolution
- Work Planning And Prioritization
- Customer service
- Leadership skills
- Customer experience
- Training and mentoring
Timeline
Assistant Manager
Bath and Body Works
05.2024 - Current
District Manager
Spirit Halloween
07.2023 - 11.2023
Assistant Store Manager
Rally House
10.2022 - 04.2023
Assistant Manager
Spencer's
11.2020 - 11.2023
Store Manager
Spirit Halloween
07.2018 - 01.2022
High School Diploma -
Parkway West High
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