Sabrina Lewis

• Started off as Part-time employee and changed to Full-time employee in February 2024
• Assisted patients with completing basic daily living activities such as grooming, dressing and self-feeding.
• Helped improve fine motor, visual perception and sensory processing skills.
• Managed caseloads effectively while maintaining a focus on quality care delivery for each patient served.
• Collaborated with supervising Occupational Therapists to evaluate treatment effectiveness, making necessary adjustments for optimal results.
• Educated patients and caregivers on home exercises and self-care techniques, promoting independence and long-term success.
• Provided adaptive equipment recommendations based on individual patient needs, enhancing daily living skills.

• Help improve safety, strength, and mobility in order to improve independence with activities of daily living
• Creativity and autonomy
• Assist with problem solving and promoting independence for residents within their homes
• Built rapport with patients and families, fostering trust and open communication for optimal therapy outcomes.
• Managed caseloads effectively while maintaining a focus on quality care delivery for each patient served.

• Responsible for answering incoming calls and placing outbound calls assisting with problem solving, login assistance, navigating company site, multitasking while using dual monitors and operating several systems
• Adhered strictly to data protection guidelines, ensuring that the confidential information of customers was treated with utmost respect and diligence throughout all interactions.
• Improved first-call resolution rates through thorough research of complex cases before escalating them to higher-level support teams.
• Provided empathetic assistance to distressed customers, demonstrating genuine concern for their needs and fostering brand loyalty.

• Responsible for young adults who have suffered TBI’s while working and they are now healing and working towards being independent and going back to work again
• Assisted residents with maintaining their daily schedule, administer medications, ensure safety and encourage independence throughout their day for an overall improvement of their quality of life
• Facilitated social skills development through group activities and peer interactions
• Community reintegration

• Responsible for explanation of benefits and products for sale as well as ensuring that the customers are having an unforgettable experience
• Packaging product, assist customers with accessing accounts and navigating company site, multitasking, and retail cash handling

• Work from home position, multitasking, data entry, inbound/outbound calls, explanation of benefits and health plans, healthcare enrollment, utilize dual monitors, tech savvy, self starter, and problem solving skills

I had my first child August 1, 2019 and decided to be a stay at home mom in order to better care for her. I felt comfortable working from home once she was a little older. I found a WFH position in October of 2020.

• Provide skilled therapeutic services to patients in order to improve safety, mobility, and strength for increased independence and an overall improvement of their quality of life
• Adapted treatment approaches according to individual patient preferences, ensuring engagement in the therapeutic process.
• Helped improve fine motor, visual perception and sensory processing skills.
• Improved patient outcomes by implementing individualized treatment plans and collaborating with interdisciplinary teams.

• Collaborated with supervising Occupational Therapists to evaluate treatment effectiveness, making necessary adjustments for optimal results
• Assisted patients with completing basic daily living activities such as grooming, dressing and self-feeding
• Managed caseloads effectively while maintaining a focus on quality care delivery for each patient served.
• Provided direct occupational therapy services in skilled nursing facility settings.
• Participated in continuous professional development to stay current on best practices and maintain high-quality patient care standards.
• Educated patients and families on conditions, treatments and home exercises.
• Provided adaptive equipment recommendations based on individual patient needs, enhancing daily living skills.