Sabrina Baker

• Created predictable sales pipeline by building strong outbound sales capability.
• Conducted outbound sales calls to generate new business opportunities for the company.
• Performed outbound sales and follow-up calling activities.
• Increased customer interest by developing and implementing effective outbound sales strategies.

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• Answered phone promptly and directed incoming calls to correct offices.
• Responded to inquiries from callers seeking information.
• Kept reception area clean and neat to give visitors positive first impression.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

• Increased sales revenue through strategic cold calling and lead generation activities.
• Exceeded personal sales goals by leveraging persuasive communication skills and product knowledge expertise.
• Utilized CRM systems for tracking leads, managing customer information, and prioritizing daily tasks efficiently.
• Participated actively in weekly training sessions to sharpen skills further and remain updated on evolving industry best practices.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Collected room deposits, fees, and payments.
• Handled financial transactions accurately, ensuring proper billing and payment processing.
• Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
• Maintained a clean and organized front desk area, creating a welcoming environment for guests.
• Assisted guests with inquiries and resolved issues promptly, ensuring positive feedback.