Summary
Overview
Work History
Education
Skills
Timeline
Generic

Saadia Fleming

Independence

Summary

Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments.

Overview

12
12
years of professional experience

Work History

Team Lead

Ford Motor Company
01.2018 - 01.2025
  • Oversaw team operations, ensuring adherence to Ford's quality and safety standards.
  • Implemented process improvements, enhancing efficiency and reducing production cycle times.
  • Mentored junior staff, fostering skill development and knowledge sharing within the team.
  • Began career on assembly line on the assembly line building quality trucks I worked my way up to team lead. Developed skills to build and fix over 15 jobs in the area, enhancing team capability. Coordinated team breaks and ensured workflow continuity, promptly addressing issues to sustain production flow. Resolved issues from dropped screws or clips to inspecting incoming parts for correct measurements, ensuring quality control and preventing production delays.

Customer Service Representative

Nissan of Bay Shore
Bay Shore, NY
08.2018 - 12.2018
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled high-stress situations with professionalism, effectively resolving disputes and maintaining customer satisfaction.
  • Streamlined communication processes between departments to enhance response times for customer issues.
  • Processed customer payments and recorded personal information on weekends, ensuring timely service.

Warehouse Supervisor

General Motors, GM
Fairfax, MO
10.2012 - 06.2016
  • Supervised warehouse operations, managing employee schedules and performance during shifts.
  • Monitored inventory levels, conducting regular audits to maintain accuracy and prevent discrepancies.
  • Oversaw shipping operations to ensure accurate and timely deliveries. and receiving, distribution and workplace safety.
  • Built quality cars on the assembly line, ensuring proper assembly of all components.

Education

High School Diploma -

North Kansas City High School
North Kansas City, MO
05-2012

Skills

  • Leadership, problem solving, Microsoft word, time management, proficiency with measurement tools, and safety
  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Team coordination

Timeline

Customer Service Representative

Nissan of Bay Shore
08.2018 - 12.2018

Team Lead

Ford Motor Company
01.2018 - 01.2025

Warehouse Supervisor

General Motors, GM
10.2012 - 06.2016

High School Diploma -

North Kansas City High School
Saadia Fleming