Rylie Eatinger
Belton
Summary
Observant Hairstylist skilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hairstylist
Lifestyle 2911 Salon CO
12.2020 - Current
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
Receptionist
Massage Luxe Spa
10.2021 - 01.2022
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Maintained confidentiality of information regarding clients and company.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained visitor log for entering and leaving facility for security purposes.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Sales Associate
Sally Beauty
03.2021 - 10.2021
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Prepared merchandise for sales floor by pricing or tagging.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Recommended complementary purchases to customers, increasing revenue.
- Built relationships with customers to encourage repeat business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
No Degree - Cosmetology
Z Hair Academy Inc
Lee's Summit, MO07.2020
High School Diploma -
Raymore-Peculiar Sr. High School
Peculiar, MO05.2019
Skills
- Detail-orientated
- Adaptable to Changing Client Needs
- Natural Hair Care
- Highly motivated self-starter
- Service Marketing
- Continuing education
- Staff education and training
- Customer satisfaction measurement
- Quality Assurance Controls
- Product Promotion
- POS Systems and Ordering Platforms
- Documentation
- Teamwork and Collaboration
- Call Center Operations
- Product and service knowledge
- Call Management
- Order Fulfillment
- Calm Under Pressure
- Scheduling
Certification
- Licensed Cosmetologist - July 2020-Current
Timeline
Receptionist
Massage Luxe Spa
10.2021 - 01.2022
Sales Associate
Sally Beauty
03.2021 - 10.2021
Hairstylist
Lifestyle 2911 Salon CO
12.2020 - Current
No Degree - Cosmetology
Z Hair Academy Inc
High School Diploma -
Raymore-Peculiar Sr. High School
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