Summary
Overview
Work History
Education
Skills
References
Community Service
Timeline
Generic

Ryan Ward

Ballwin

Summary

Dynamic Human Resources Representative at SSM Health with a strong work ethic and proven problem-solving abilities. Expert in HR analytics and effective communication, I successfully collaborated with teams to enhance project outcomes and meet KPIs, driving continuous improvement in employee engagement and operational efficiency.

Overview

7
7
years of professional experience

Work History

Human Resources Representative

SSM Health
St. Louis
06.2024 - Current
  • Collaborated with COEs to resolve ongoing cases, ensuring alignment with KPIs
  • Advised employees, managers, partners, and leaders on HR policies and procedures
  • Generated reports and delivered data insights for weekly/monthly metrics review
  • Worked with team leaders to develop project outlines and presentation materials

Sales Associate-Seasonal/Part Time

H&M
05.2022 - 05.2024
  • Provided customer service by managing cash and credit transactions
  • Maintained awareness of weekly sales and promotions to assist customers
  • Coordinated inventory delivery to create engaging in-store displays

Host

Walnut Grill
Wildwood
08.2019 - 07.2020
  • Managed reservations and cancellations to optimize table turnover and enhance customer satisfaction
  • Greeted and seated customers, ensuring prompt service and positive first impressions
  • Assisted serving and management to support smooth operations during busy shifts

Education

Bachelor of Science - Business Administration, Marketing, Economics

University of Missouri
Columbia, MO
05-2024

Skills

  • HR analytics
  • Data analysis
  • Paperwork verification
  • Data evaluation
  • Microsoft Suite proficiency
  • Customer service
  • Team collaboration
  • Effective communication
  • Problem solving
  • Continuous learning
  • Social media management
  • Strong work ethic

References

  • Ash Neely, Store Manager at H&M West County, ash.neely@outlook.com, 314-686-2814
  • Michael Kramb, System Vice President, SSM Health, Michael.kramb@ssmhealth.com, 419-721-1789

Community Service

  • Greater St. Louis Chapter, American Red Cross, Blood Drives, 2018
  • St. Louis Arc, Assist Board Chair with special projects, 2023

Timeline

Human Resources Representative

SSM Health
06.2024 - Current

Sales Associate-Seasonal/Part Time

H&M
05.2022 - 05.2024

Host

Walnut Grill
08.2019 - 07.2020

Bachelor of Science - Business Administration, Marketing, Economics

University of Missouri
Ryan Ward