Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ryan Lotz

Buckner

Summary

Certified Pharmacy Technician with extensive experience at Walmart, excels in customer service and insurance billing. Proven track record in training staff and enhancing operational efficiency. Strong attention to detail and problem-solving skills contributed to improved service quality and compliance with pharmacy laws. Committed to delivering exceptional patient care and support.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Walmart
03.2023 - Current
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.

Co-Owner

Lake City Outdoor
11.2024 - 08.2025
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.

Education

Bachelor of Business Administration - Finance

Southern New Hampshire University
Hooksett, NH
06-2026

Skills

  • Data entry
  • Attention to detail
  • Problem-solving skills
  • Customer service
  • Insurance billing
  • Pharmaceutical calculations
  • Pharmacist support
  • Pharmacy law compliance

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Co-Owner

Lake City Outdoor
11.2024 - 08.2025

Certified Pharmacy Technician

Walmart
03.2023 - Current

Bachelor of Business Administration - Finance

Southern New Hampshire University

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Ryan Lotz