Summary
Overview
Work History
Education
Skills
Certification
Timeline
Careerfocus
Generic

Ryan Francis

Parkhills

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Provider Data Management Analyst

Centene
09.2024 - Current
  • Streamlined data management processes to ensure accurate information storage and retrieval across multiple platforms.
  • Leveraged software tools effectively, streamlining data management processes across the department.
  • Optimized data management systems for improved organization and access to critical program information.

Operations Intake Team Lead

Centene
03.2022 - 09.2024
  • Trained new inspectors on quality control protocols and inspection techniques.
  • Collaborated with production teams to identify root causes of quality issues and develop solutions.
  • Led departmental initiatives to enhance operational efficiency and streamline processes.

Team Lead

Army National Guard
03.2015 - Current
  • Go over procedures and regulations monthly
  • Perform training exercises related to MOS, such as Decontamination of Troops and Vehicles
  • Responsible for troops and equipment, along with the transportation of both to and from training sites.

Education

Associates of Arts and Science Degree -

Jefferson College
2018

Graduate Certificate - CBRN Leadership

CBRN Advanced Leader Course
Fort Leonard Wood, MO

Skills

  • Coaching and Mentoring
  • Equipment Maintenance
  • Goal Setting
  • Process Improvement
  • Process Analysis
  • Performance monitoring
  • Performance Improvement

Certification

  • Hazmat Awareness and Operations
  • Hazmat Technician
  • CERF-P for Homeland Response Force

Timeline

Provider Data Management Analyst

Centene
09.2024 - Current

Operations Intake Team Lead

Centene
03.2022 - 09.2024

Team Lead

Army National Guard
03.2015 - Current

Associates of Arts and Science Degree -

Jefferson College

Graduate Certificate - CBRN Leadership

CBRN Advanced Leader Course

Careerfocus

Maintain disciplined work output in high paced environments while under pressure. Managed a steady work output during high stress tasks. High motivation and excellent productivity. Well-rounded communication and patience.

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Ryan Francis