Russell Hanks
Bolivar,MT
Summary
Dynamic and goal-oriented professional with exceptional customer service skills, honed at Fast and Friendly. Proven ability to build lasting customer relationships and efficiently handle cash transactions. Reliable team player with strong problem-solving abilities, dedicated to enhancing customer satisfaction and maintaining high standards in all tasks.
Overview
22
22
years of professional experience
Work History
Sales Associate
Fast and Friendly
11.2023 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Coresman and Landscaper
Smp Landscaping
01.2016 - 01.2023
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
Tire Technician
Chaples Tire
01.2003 - 01.2016
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
Education
Williams Chrisman
Independence, MOSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Outgoing personality
- Cash handling
- Flexible schedule
- Cash register operation
- Verbal/written communication
Timeline
Sales Associate
Fast and Friendly
11.2023 - 01.2025
Coresman and Landscaper
Smp Landscaping
01.2016 - 01.2023
Tire Technician
Chaples Tire
01.2003 - 01.2016
Williams Chrisman