Rudo Gracia Matenda
Cape Girardeau
Summary
Dynamic professional with a strong background in patient care at Ratliff Care Center, excelling in collaboration and cross-cultural sensitivity. Enhanced resident satisfaction through proactive engagement and safety protocol adherence. As an Admissions Tour Guide, leveraged strong presentation skills to effectively communicate university offerings, contributing to a 20% increase in prospective student interest.
Overview
1
1
year of professional experience
Work History
Nurse Aide
Ratliff Care Center
08.2025 - 12.2025
- Assisted residents with daily living activities, enhancing comfort and care quality.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and safety of resident areas, ensuring compliance with health regulations.
- Supported recreational activities, promoting social engagement among residents.
- Participated in training sessions to enhance skills in patient care and safety protocols.
- Responded promptly to resident requests, improving overall satisfaction and well-being.
Admissions Tour Guide
Southeast Missouri State University
08.2024 - Current
- Conducted campus tours for prospective students and families, showcasing university facilities and programs.
- Engaged with visitors, answering questions and providing information about academic offerings and campus life.
- Collaborated with admissions staff to develop tour scripts that highlight key aspects of the university experience.
- Demonstrated knowledge of university policies and procedures to ensure accurate information delivery during tours.
Education
Bachelor of Science - Pre-Physician Assistant
Southeast Missouri State University
Cape Girardeau, MO12-2026
Skills
- Cross-cultural sensitivity
- Patient monitoring
- Transfer techniques
- Feeding assistance
- Medical terminology
- Collaboration
- Dementia and Alzheimer's care
- Direct patient care
- Effective communication
- Client service
Timeline
Nurse Aide
Ratliff Care Center
08.2025 - 12.2025
Admissions Tour Guide
Southeast Missouri State University
08.2024 - Current
Bachelor of Science - Pre-Physician Assistant
Southeast Missouri State University