Ruben Rubio III

Managed a team of experienced sales specialists to provide excellent customer service to drive sales and build relationships with business accounts. Lead the department to hit sales plan on a year over year trend for 3 consecutive fiscal years, leading to a $2m sales increase.

Daily Responsibilities

• Monitored metrics to lead Sales Specialists to meet sales and credit goals.
• Assisted with large volume sales and project coordination.
• Monitored sales performance, inventory levels, and merchandising standards.
• Collaborated with the receiving and delivery team to ensure projects are on track and well as resolve any issues that may arise.

Skills

• Team Leadership and coaching
• Inventory Management
• Time Management
• Team Development
• CRM Software Experience
• POS Systems
• Microsoft Office Suite
• Inbound and Outbound Call Handling
• Conflict Resolution and De-escalation
• Problem Solving
• Account Management

Managed and developed a team of associates to maintain department merchandising standards and safety expectations.

Daily Responsibilities

• Supervised the daily operations of the Lumber and Building Materials Department, ensuring excellent customer service and completion of daily department tasks.
• Managed inventory levels, product replenishment and organization to maintain in-stock conditions.
• Ensured safety procedures and precautions were being taken to ensure the safety of both customers and associates.

Skills

• Powered Equipment Trainer; Counterbalance Forklift, Reach Truck and Order Picker
• Team Leadership and Development
• Building Materials Knowledge
• Safety Compliance
• Scheduling
• Inventory Management and Replenishment
• Merchandising
• Department Operations Management
• Daily Task Scheduling