RoseAnn Dahlquist

Unit Clerk

Cox Medical Center

01.2011 - 07.2023

Answered unit calls and took messages for healthcare staff to maximize team productivity.
Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
Prepared admissions charts and scanned records.
Answered multi-line telephone system, provided information and directed calls.
Delivered clerical support by handling range of routine and special requirements.
Provided clerical support, addressing routine, and special requirements.
Interacted with customers by phone, email, or in-person to provide information.
Orchestrated efficient and thorough replenishment of unit supplies to handle forecasted patient loads.
Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
Charted vital signs and added telemetry strips to charts.
Obtained and organized medical records for office visits and scheduled labs.
Performed various administrative tasks by filing, copying and faxing documents.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Placed new supply orders, managed inventory and restocked clerical spaces.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Conducted patient intake interviews, recording and documenting relevant information.
Answered patient assistance calls, assessed needs, and offered qualified support.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Collected and transported specimens to prepare for lab testing.
Maintained clean and safe environment to promote patient safety and comfort.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Organized and replenished unit supplies to maintain team readiness for expected demands.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
Educated patients and families on proper care and treatment to facilitate successful home care.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Upheld infection control and prevention policies across different patient-facing areas.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Documented patient information and care activities in electronic health record.
Facilitated personal hygiene management, feeding and ambulation.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Helped patients complete range of motion exercises to prevent loss of function during care.
Transported patients between rooms and appointments or testing locations.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

Summary

Overview

Work History

Receptionist

Unit Clerk

Education

Nursing

Skills

Timeline

Receptionist

Unit Clerk

Nursing

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