Rosalee Chartier
Warrensburg
Summary
Dynamic sales associate with proven expertise at Pride Cleaners, excelling in customer service and cash handling. Recognized for building lasting customer relationships and enhancing store efficiency. A reliable team player, adept at problem-solving and time management, committed to delivering exceptional experiences and driving repeat business.
Overview
3
3
years of professional experience
Work History
Sales Associate
Pride Cleaners
12.2019 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Pride Cleaners
05.2022 - 08.2022
Host
Branding Iron BBQ
06.2019 - 09.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
No Degree - English
University of Central Missouri
Warrensburg, MO05-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Reliable and punctual
- Goal oriented
- Cash handling
- Flexible schedule
- Store opening and closing
- Customer needs assessment
Timeline
Sales Associate
Pride Cleaners
05.2022 - 08.2022
Sales Associate
Pride Cleaners
12.2019 - 08.2021
Host
Branding Iron BBQ
06.2019 - 09.2019
No Degree - English
University of Central Missouri
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