Ron Usovsky Usovsky
Columbia
Summary
Dynamic leader with a proven track record at Baxter Health Care, adept in Product Life Cycle Management and fostering client rapport. Spearheaded initiatives that significantly enhanced patient care outcomes and streamlined processes. Excelled in staff management, driving performance improvements, and implementing best practices. Skilled in aligning team goals with organizational objectives to boost efficiency and customer satisfaction.
Overview
21
21
years of professional experience
Work History
Senior Acute Consultant
Baxter Health Care
09.2013 - 02.2024
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Developed data reporting mechanism to improve patient care and outcomes.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Developed effective improvement plans in alignment with goals and specifications.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Conducted regular reviews of operations and identified areas for improvement.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Regional Clinical Sales Manager
Gambro Renal Products
05.2008 - 09.2013
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Finalized sales contracts with high-value customers.
- Executed successful marketing campaigns to generate new business and expand customer base.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Clinical Support Specialist
Gambro Renal Products
04.2003 - 05.2008
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Provided customer inservices specific to Gambro medical equipment.
- Product launch development
- Developed training systems for customers and company.
- Customer account management.
- Customer relationship management.
Education
Bachelor of Science - Nursing
Truman State University
Kirksville, MO05.1984
Bachelor of Arts - Biology And Chemistry
William Penn University
Oskaloosa, IA05.1980
Skills
- Product Life Cycle Management
- Quality Assurance
- Best Practices Implementation
- Staff Management
- Performance Tracking
- Business Planning
- Assessments
- Project Analysis
- Goal Setting
- Process Optimization
- Client rapport
- Subject Matter Expert
- Analysis & Evaluation
Timeline
Senior Acute Consultant
Baxter Health Care
09.2013 - 02.2024
Regional Clinical Sales Manager
Gambro Renal Products
05.2008 - 09.2013
Clinical Support Specialist
Gambro Renal Products
04.2003 - 05.2008
Bachelor of Science - Nursing
Truman State University
Bachelor of Arts - Biology And Chemistry
William Penn University
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