Ronnell M. Dickerson Jr.
Kansas City
Summary
With 15 years of experience in reviewing work orders and operating machines in a 5S environment, my expertise lies in efficient task management. A strong work ethic, dedication to positive customer service, and unwavering commitment to safety and quality drive my individual and team-oriented approach. By prioritizing these values, I consistently deliver exceptional results while maintaining a productive work environment.
Hardworking Shift Leader good at reviewing team tasks to assure quality in all aspects of service. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
26
26
years of professional experience
Work History
Swing Shift Lead Driver Class B
Waste Managment
01.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Trained and mentored new employees to maximize team performance.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
Logistics Driver
Traditional Logistics
10.2015 - Current
- Pulling the Ford Motor Vehicles off of a lot at the Ford Motor Company and safely transporting them to The Rail Yards and storage yards for them to be distributed to their customers properly in a safe manner
Various Operator Roles
Traditional logistics & carthaige
01.2017 - 12.2021
- Ensure correct settings for specific batch run on all types of machinery
- Ensure correct products are prepared batches for machines
- Troubleshooting problem areas on machines, when problems persist
- Filling out milling log, daily machine checks
- Disposal of all unused materials in proper waste management containers
- Disassembling, cleaning, reassembling, and maintenance of machines
- Train new hires to perform job duties specific to their job titles
- Aided in the hiring process of new candidates
Grind Fill Operator/Extruder Operator/Mixing Operator
Valspar Corp.
01.1999 - 12.2014
- Ensure correct settings for specific batch run on all types of machinery
- Ensure correct products are prepared batches for machines
- Troubleshooting problem areas on machines, when problems persist
- Filling out milling log, daily machine checks
- Disposal of all unused materials in proper waste management containers
- Disassembling, cleaning, reassembling, and maintenance of machines
- Train new hires to perform job duties specific to their job titles
- Aided in the hiring process of new candidates
Education
High School Diploma -
Bishop Hogan High School
Kansas City, MO01.1991
Business Management -
Pennvalley C.C.
Kansas City, Mo01.1994
Electrical Technician -
Devry Institute
KansasCity, Mo01.1993
General Studies -
Northeastern Oklahoma A&M
Miami, Ok01.1992
Skills
- Milling Operator
- Extruder Operator
- Forklift Operator
- Mixing Operator
- Crane/Hoist Operator
- Machine Troubleshooting
- Managed Production Activities
- Employee training
- Team motivation
- Workplace safety
- Staff supervision
- Rules enforcement
Professional Accomplishments
- Certified Grind Fill Machine Operator, 2010
- Certified Extrusion Operator, 2010
- Certified Mixing Operator, 2010
- Certified CPR First Responder, 2010
- Certified Forklift Operator, 2010
Timeline
Swing Shift Lead Driver Class B
Waste Managment
01.2022 - Current
Various Operator Roles
Traditional logistics & carthaige
01.2017 - 12.2021
Logistics Driver
Traditional Logistics
10.2015 - Current
Grind Fill Operator/Extruder Operator/Mixing Operator
Valspar Corp.
01.1999 - 12.2014
Business Management -
Pennvalley C.C.
Electrical Technician -
Devry Institute
General Studies -
Northeastern Oklahoma A&M
High School Diploma -
Bishop Hogan High School
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