Ro’Nise smith
St. Louis
Summary
Versatile professional with extensive expertise in transportation, customer service, and legal support, demonstrating strong communication and multitasking skills. Proficient in commercial driving and legal research, with a proven track record of ensuring safety compliance and managing case files efficiently. Eager to leverage skills in a dynamic environment, contributing to innovative solutions and exceptional service delivery.
Overview
14
14
years of professional experience
Work History
Executive Administrative Assistant
St. Louis Job Corps
02.2025 - 06.2025
- Receive telephone calls and visitors, handle routine matters personally and route non-routine business to proper staff for consideration.
- Maintain calendar and schedule appointments.
- Perform a variety of clerical and administrative duties, preparation of special reports, type and distribute meeting minutes, maintain files and records, statistical data, make travel arrangements, etc., as required.
- Enter information into CIS, EIS, and other automated systems as directed.
- Promote the development of Career Success Standards by modeling appropriate behaviors, mentoring students where necessary and monitoring both positive and negative behaviors through interventions.
Shuttle Bus Driver
Enterprise Mobility
12.2019 - 02.2025
- Passenger Transport: Driving along predetermined routes to pick up and drop off passengers at specified locations.
- Customer Assistance: Helping passengers with boarding, disembarking, and handling luggage.
- Vehicle Maintenance: Conducting regular inspections to ensure the shuttle is clean, well-maintained, and in proper working condition.
- Safety Compliance: Adhering to all traffic laws and regulations, and ensuring passenger safety at all times.
- Schedule Adherence: Following assigned schedules and routes to ensure timely transportation services.
- Provided exceptional service to customers, addressing inquiries and resolving issues promptly.
Paralegal
Circuit Attorney's Office
05.2021 - 02.2024
- Conducted comprehensive legal research and analysis to support litigation and transactional matters.
- Drafted and reviewed legal documents, including pleadings, contracts, and discovery requests.
- Managed case files, ensuring accurate organization and compliance with deadlines.
- Assisted attorneys in trial preparation, including coordinating exhibits, witnesses, and court filings.
- Communicated with clients, courts, and opposing counsel to schedule hearings and manage case progress.
Bus Operator
Bi-State Transit
09.2018 - 12.2019
- Passenger Transportation: Operate buses along designated routes, adhering to schedules to facilitate timely pick-ups and drop-offs.
- Customer Service: Assist passengers with boarding, provide information about routes and schedules, and address inquiries or concerns professionally.
- Safety Compliance: Follow all traffic laws and transportation regulations, conduct pre-trip and post-trip vehicle inspections, and report any mechanical issues promptly.
- Fare Collection: Collect fares, issue tickets or passes, and manage fare-related equipment.
Front Desk Receptionist
YMCA Mid-County
08.2011 - 11.2019
- Warmly greeted members and visitors, enhancing customer satisfaction.
- Managed gym software for efficient member check-ins, improving operational flow.
- Provided detailed information on services, boosting membership inquiries.
- Handled membership processes, ensuring accurate records and smooth transactions.
- Fostered positive member experiences, boosting retention rates through great service and efficient problem-solving.
Education
Some College - Criminal Justice
Harris Stowe State University
01.2015
Diploma - undefined
Normandy Senior High
01.2012
Skills
- Customer Service
- CDL-B
- Leadership
- Microsoft Office
- Legal Research
- Money Handling
- Time Management
- Organizational Skills
- Computer Skills
- Multitasking
- Transportation
- Data entry and Record Keeping
ABOUT ME
I am passionate delivering efficient and organized office support smooth day-to-day operations, and providing exceptional assistance. Strong communication skills with ability to multitask, prioritize tasks, and maintain a high level of accuracy.
Timeline
Executive Administrative Assistant
St. Louis Job Corps
02.2025 - 06.2025
Paralegal
Circuit Attorney's Office
05.2021 - 02.2024
Shuttle Bus Driver
Enterprise Mobility
12.2019 - 02.2025
Bus Operator
Bi-State Transit
09.2018 - 12.2019
Front Desk Receptionist
YMCA Mid-County
08.2011 - 11.2019
Some College - Criminal Justice
Harris Stowe State University
Diploma - undefined
Normandy Senior High
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