Ron Thompson
Pevely,MO
Summary
Motivated Operations Manager with 13 years of experience in budget optimization, driving profitability improvements. Expert in developing and implementing action preparedness plans, securing favorable vendor contracts, and ensuring comprehensive regulatory compliance. Organized and dependable with a proven ability to manage multiple priorities and projects simultaneously with accuracy and a positive attitude. Detail-oriented team player with strong organizational skills and a willingness to take on additional responsibilities to achieve team goals.
Overview
19
19
years of professional experience
Work History
Facility Administrator
Davita Dialysis
09.2013 - Current
- Minimized operational costs by efficiently managing budgets and reducing expenses.
- Established a culture of teamwork among staff members, fostering collaboration towards common goals.
- Conducted comprehensive audits of facilities to identify areas requiring corrective action or improvement initiatives.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
- Monitored and enforced budget for all facilities-related activities to reduce unnecessary expenses.
- Prepared reports and schedules with accuracy.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
- Oversaw annual budget to handle supply, labor and maintenance needs.
- Held classes to teach staff facility procedures.
Business Owner
Regent Remodeling
05.2007 - 08.2013
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Construction Superintendent
Mayer Homes
06.2005 - 05.2007
- Supervised construction of homes from breaking ground to close, Oversaw 3 subdivisions, Coordinated all vendors to complete construction within deadlines, Worked within stringent labor and material budgets
- Delivered reports to construction manager to detail project updates and likely completion dates, noting delays, and causes.
- Managed subcontractors effectively, ensuring timely completion of tasks and high-quality workmanship.
- Scheduled subcontractors, consultants and vendors to coordinate completion of jobs and tasks.
- Coordinated pre-construction activities such as site assessments, permitting procedures, and material procurement to expedite the start of new projects effectively.
- Maintained accurate records related to project progress reports, change orders, subcontractor agreements, invoices for timely submission to clients or regulatory agencies when required.
- Increased customer satisfaction by maintaining open lines of communication, addressing concerns promptly, and ensuring quality work throughout the project lifecycle.
- Led successful project closeout procedures, ensuring all contractual obligations were met and any outstanding issues resolved promptly.
- Maximized use of resources by implementing lean construction practices that reduced waste and improved overall efficiency on job sites.
- Addressed issues with employees and customers to manage healthy conflict resolutions.
- Inspected completed work to verify quality standards and compliance with criteria.
Education
Bachelor of Science - Business Administration
Western Governors University
Salt Lake City, UTSkills
- Operations Management
- Analytical Skills
- Team Leadership
- Budget Administration
- Project Management
- Critical Thinking
- Highly Adaptable
- Deadline Oriented
- Communication
- Interpersonal Skills
- Policy and Procedure
- Computer Literacy
Army Veteran
Army Corps of Engineers, Sergeant
- Four years active duty
- Four years Missouri National Guard
- Construction Equipment Operator and Field Medic
- Squad Leader overseeing multiple people
- Oversaw/worked various residential, commercial and industrial developments
- Completed projects throughout the US and abroad
- In theater during the Middle East conflicts
- Awarded several medals for my service to projects around the world
Timeline
Facility Administrator
Davita Dialysis
09.2013 - Current
Business Owner
Regent Remodeling
05.2007 - 08.2013
Construction Superintendent
Mayer Homes
06.2005 - 05.2007
Bachelor of Science - Business Administration
Western Governors University
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